Esporta Fitness

Selam G 

on BBB

a year ago

Cancelling a training membership has never been harder. Went in person, told on three occasions the person, *****, was in a meeting.Thats fine, and when I was in person the front desk staff cancelled my gym membership but not my training membership which was $******. I was told not to worry, and continued to wait about an hour for the meeting to end. The staff kept trying to tell me its cancelled, I asked if I needed to sign anything, informed him I had a fax, but tried to assure me it was cancelled. Monday rolls around and ... read more

Sean B 

on BBB

a year ago

Anonymous Diplomat Complaint regarding Misconduct, Threat, and Inconveniences The gym is supposed to be a place to get away from the stress of life, not add more distress. I believe all members and staff are vicariously liable in creating an enjoyable experience.Firstly, it disrupted my workout routine and caused emotional distress, which affected my overall well-being. Secondly, it tarnished my perception and confidence in the gym, making it difficult for me to continue exercising at your facility. Lastly, the incident has ... read more

Selam G 

on BBB

a year ago

Cancelling a training membership has never been harder. Went in person, told on three occasions the person, *****, was in a meeting.Thats fine, and when I was in person the front desk staff cancelled my gym membership but not my training membership which was $******. I was told not to worry, and continued to wait about an hour for the meeting to end. The staff kept trying to tell me its cancelled, I asked if I needed to sign anything, informed him I had a fax, but tried to assure me it was cancelled. Monday rolls around and ... read more

Selam G 

on BBB

a year ago

Cancelling a training membership has never been harder. Went in person, told on three occasions the person, *****, was in a meeting.Thats fine, and when I was in person the front desk staff cancelled my gym membership but not my training membership which was $******. I was told not to worry, and continued to wait about an hour for the meeting to end. The staff kept trying to tell me its cancelled, I asked if I needed to sign anything, informed him I had a fax, but tried to assure me it was cancelled. Monday rolls around and ... read more

Sean B 

on BBB

a year ago

Anonymous Diplomat Complaint regarding Misconduct, Threat, and Inconveniences The gym is supposed to be a place to get away from the stress of life, not add more distress. I believe all members and staff are vicariously liable in creating an enjoyable experience.Firstly, it disrupted my workout routine and caused emotional distress, which affected my overall well-being. Secondly, it tarnished my perception and confidence in the gym, making it difficult for me to continue exercising at your facility. Lastly, the incident has ... read more

David G 

on BBB

a year ago

I joined LA Fitness on June 28, 2023 and on July 3, 2023. I signed up for personal training. From the very beginning I had difficulty scheduling training and having the trainer show up for the training sessions. For two months no trainer was available to schedule or the trainer didnt so up for the training or I would be told that the trainer I was supposed to work with was fired. I ******** spoke to the lead trainer and told him that I was cancelling my trainer contract because LA Fitness was not abiding by the contract that... read more

David G 

on BBB

a year ago

I joined LA Fitness on June 28, 2023 and on July 3, 2023. I signed up for personal training. From the very beginning I had difficulty scheduling training and having the trainer show up for the training sessions. For two months no trainer was available to schedule or the trainer didnt so up for the training or I would be told that the trainer I was supposed to work with was fired. I ******** spoke to the lead trainer and told him that I was cancelling my trainer contract because LA Fitness was not abiding by the contract that... read more

David G 

on BBB

a year ago

I joined LA Fitness on June 28, 2023 and on July 3, 2023. I signed up for personal training. From the very beginning I had difficulty scheduling training and having the trainer show up for the training sessions. For two months no trainer was available to schedule or the trainer didnt so up for the training or I would be told that the trainer I was supposed to work with was fired. I ******** spoke to the lead trainer and told him that I was cancelling my trainer contract because LA Fitness was not abiding by the contract that... read more

David G 

on BBB

a year ago

I joined LA Fitness on June 28, 2023 and on July 3, 2023. I signed up for personal training. From the very beginning I had difficulty scheduling training and having the trainer show up for the training sessions. For two months no trainer was available to schedule or the trainer didnt so up for the training or I would be told that the trainer I was supposed to work with was fired. I ******** spoke to the lead trainer and told him that I was cancelling my trainer contract because LA Fitness was not abiding by the contract that... read more