Esporta Fitness

Rafael M 

on BBB

3 weeks ago

I subscribed for a training class for $49 a month. I was attending this class for 3 months. I've been diagnosed with lymphoma cancer. I have asked to be suspended from this class so the $49 would not be taken out of my account. I have sent them a copy of my biopsy results stating I have lymphoma. And that isn't good enough. They are requesting a doctor's note stating that I cannot use the facilities due to lymphoma. I've started this process a week ago. Today the $49 is being taken out of my account causing my account to be ... read more

Francisco D 

on BBB

a year ago

I went to the branch located in **************** in *****************, and I asked to put in suspension my account because I have a back problem that doesn't allow to training in the gym. For my surprise they being charging me on monthly basis for ************************************************************************************************ my records there's no entry to the gym or usage of the facilities since then. I asked for a refund to corporate and they even they confirmed this information, they told me that they wil... read more

Naz H 

on BBB

a year ago

I was a Club studio member until today. I came LITERALLY 2 min late to a class and I was refused to go to my class so they can charge me the $10 no show up fee. I've been going to this class 87 times within the past 7 months and in EVERY single class they let people in when they are late. Supposedly they have a 2 min grace ******* They let today another member that was on the waiting list in a min before the class started!! Overall they have done this to me personally 3-4 times. They charge you $189 a month but cant manage t... read more

Naz H 

on BBB

a year ago

I was a Club studio member until today. I came LITERALLY 2 min late to a class and I was refused to go to my class so they can charge me the $10 no show up fee. I've been going to this class 87 times within the past 7 months and in EVERY single class they let people in when they are late. Supposedly they have a 2 min grace ******* They let today another member that was on the waiting list in a min before the class started!! Overall they have done this to me personally 3-4 times. They charge you $189 a month but cant manage t... read more

Naz H 

on BBB

a year ago

I was a Club studio member until today. I came LITERALLY 2 min late to a class and I was refused to go to my class so they can charge me the $10 no show up fee. I've been going to this class 87 times within the past 7 months and in EVERY single class they let people in when they are late. Supposedly they have a 2 min grace ******* They let today another member that was on the waiting list in a min before the class started!! Overall they have done this to me personally 3-4 times. They charge you $189 a month but cant manage t... read more

Naz H 

on BBB

a year ago

I was a Club studio member until today. I came LITERALLY 2 min late to a class and I was refused to go to my class so they can charge me the $10 no show up fee. I've been going to this class 87 times within the past 7 months and in EVERY single class they let people in when they are late. Supposedly they have a 2 min grace ******* They let today another member that was on the waiting list in a min before the class started!! Overall they have done this to me personally 3-4 times. They charge you $189 a month but cant manage t... read more

Naz H 

on BBB

a year ago

I was a Club studio member until today. I came LITERALLY 2 min late to a class and I was refused to go to my class so they can charge me the $10 no show up fee. I've been going to this class 87 times within the past 7 months and in EVERY single class they let people in when they are late. Supposedly they have a 2 min grace ******* They let today another member that was on the waiting list in a min before the class started!! Overall they have done this to me personally 3-4 times. They charge you $189 a month but cant manage t... read more

Naz H 

on BBB

a year ago

I was a Club studio member until today. I came LITERALLY 2 min late to a class and I was refused to go to my class so they can charge me the $10 no show up fee. I've been going to this class 87 times within the past 7 months and in EVERY single class they let people in when they are late. Supposedly they have a 2 min grace ******* They let today another member that was on the waiting list in a min before the class started!! Overall they have done this to me personally 3-4 times. They charge you $189 a month but cant manage t... read more

Naz H 

on BBB

a year ago

I was a Club studio member until today. I came LITERALLY 2 min late to a class and I was refused to go to my class so they can charge me the $10 no show up fee. I've been going to this class 87 times within the past 7 months and in EVERY single class they let people in when they are late. Supposedly they have a 2 min grace ******* They let today another member that was on the waiting list in a min before the class started!! Overall they have done this to me personally 3-4 times. They charge you $189 a month but cant manage t... read more