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Ernie's Carpet Care
- Carpet Cleaning
- Maltby, WA
About this business
Call Ernie's Carpet Care today for a FREE evaluation & estimate for all your cleaning needs. ~ "Providing Quality Service Since 1975" ~ We bring knowledge to every job from 43 years of experience caring for all types of textiles and fabrics. All cleaning products are environmentally responsible.
Location details
21330 NE 149th St, Maltby, WA, 98077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just had water damage in my home, Ernie's Carpet Care was a subcontractor on this job to deal with the carpet. I was so impressed that Ernie came out to the house on time when stated to review the job and prepare. We also hire them personally at the same time to do some repairs in the carpet over above the job they were there to do preform. The crew showed up on time, did an amazing job on the repairs, you wouldn't even notice the repairs if the carpet patches were the same age and it still looks fantastic even though ther... read more
They came to clean my living room, dining room, hall/stairs and did an amazing job! They even cleaned up what the guy who had came 2 years prior missed! I highly recommend them! My realtor was even impressed with the before and after and will be giving them a reference.
They did an awesome job! They were friendly, professional and affordable. the results were better than we expected and we are looking forward to enjoying our "new" floors! Thanks guys
xtremely professional and kind. The service tech was patient with us as we moved our kids and dog out of their way, and I have never seen our carpets this clean. The went above and beyond to make sure that our experience was the best it could be. I will recommend them and use them again.
DISRESPECTING LADY – I called to get a quote and the lady wouldn't shut up. She kept telling me what I should do so I hung up. I had an agenda to get quotes to get my carpet cleaned. She had the nerve to call me back and lecture me! I will never EVER refer anyone or any of the business I work with to this company. BTW they are over priced. I asked for a simple small living room/dining room clean and they quoted almost 300.00. That is outrageous. I don't know how the owner stays in business. This lady had the nerve to say tha... read more
Excellent Service – Somehow tar got tracked in on our brand new carpet. Ernie's Carpet Care came in before opening the next day to get the spots out for us. We have known and used Ernie's for years. While they are not the cheapest they are consistently clean, well-spoken, trustworthy, and very good at what they do. They show up on time. They also take desires for scents or allergies into consideration.
Honest, reliable, great communication and excellent work – I've used Ernie's Carpet Care multiple times over the past 10 years, to clean carpets in my condo and in a rental house I used to own. I also hired them to replace carpeting in the rental house. Ernie, the owner, has always been the one to come to the location and give an estimate. He is always good for his word -- never any hidden charges. And the quality of the carpet cleaning is always better than I could have envisioned. I have referred several people to Ernie's ... read more
Customer satisfaction is guaranteed if we are given the opportunity to resolve problems... – ERNIE'S CARPET CARE takes great pride in our quality service and integrity. We have been in business for 32 years and have a satisfaction guarantee policy. If a customer is not satisfied, we ask that they report it to us as soon as possible so we can resolve the issue. Our business depends upon satisfied customers for repeat business and customer referrals. As the owner, I personally contact the customer to assess the situation and w... read more
Great initial customer service ... poor follow up – While the customer serivce was superior, the end result faltered. The carpets were soaked so much during cleaning my baseboards swelled from being over exposed to water, not to mention the large black line running along side of the board likley left from the carpet machine [no black line or swelling along the baseboard against the wood floors]. When I called to explain the situation, I was questioned as to the validity of my claim; he [Ernie] offered to take a look but didn... read more
Frequently asked questions about Ernie's Carpet Care
How is Ernie's Carpet Care rated?
Ernie's Carpet Care has a 4.9 star rating with 58 reviews.
When is Ernie's Carpet Care open?
Ernie's Carpet Care is closed now. It will open at 9:00 a.m.
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