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Eric Brumback - State Farm Insurance Agent

1.3

About this business

Our mission is to help our customers recover from the unexpected and to realize their dreams. 

Location details

2307 N Belt Hwy, Saint Joseph, MO, 64506, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.3663 reviews
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Ryan H's profile image
Ryan H 
4 years ago

Have had my home owners policy for 4 years and auto policy for about 7 years. Never had a claim. I was informed by 2 different roofing companies that I need a new roof due to the wind/ hail storm this year. I was told by both companies that state farm almost never approves a roof and they where right. The contractors suggested switching to a different insurance company, think I will. Cheap rates but why have insurance if you can't use it. Feels like I'm throwing money away. 

Business response:

January 15, 2021 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: *******To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated January 8, 2021. While we cannot share specific details in this public response, Team Manager Todd S****** attempted to contact the complainant, Ryan *********, on January 12, 2021, and again on January 14, 2021 to address his concerns regarding the valuation of damage to his roof. A letter is being sent to Mr. ********* requesting t... read more

L's profile image
4 years ago

State Farm is horrible! Their slogan “like a good neighbor” is a lie. A good neighbor would never expect money from someone who has just experienced a natural disaster! My children and I have lost everything, and been displaced! State Farm won’t even cover our temporary housing unless we pay them first! Smh! They have yet to go through our personal property list and cut us a check, but demanded I pay them before my children, and I are put out on the street. The worst service I’ve received ever. Insurance is suppose to take t... read more

Business response:

To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated December 14, 2020. While we cannot share specific details in this public response, our Claims Department contacted the complainant on December 18, 2020, to address her concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. Sincerely, State Farm Fire Claims (844) 458-4300 State Farm Fire and Casualty Company 

Bobby B's profile image
Bobby B 
4 years ago

I purchase rental insurance from agent, Alex Quilis from the Lawrenceville, Ga office. I'm very satisfied with the curtesy and service that I received. Bobby Bland 

Robert L's profile image
Robert L 
4 years ago

So I have been a State Farm Policy Owner for over 35 years -- we are talking home, life, and auto. Last week I received a cancellation letter of my homeowners policy. No warning whatsoever. I was advised it was due to my son (who is not on the deed of the house) failed to provide his drivers license to them. Fact #1: he did. Fact #2: what does his drivers license have to do with my homeowners policy? I have contacted other companies and they won't even give me a quote since my current policy was cancelled... and in the off c... read more

Jessica M.'s profile image
Jessica M. 
4 years ago

State farm will cancel you for licence expired even though you can not get in to dmv due to covid19 and not being able to get a appointment in time. 

mlmerino's profile image
mlmerino 
4 years ago

***If you want State Farm insurance, that’s fine, but please choose another agent.*** I am 8 months pregnant and found more affordable coverage for my family. I called to cancel my policy with State Farm, a company I have been insured through for about 10-11 years, so changing was a difficult decision for me as I had enjoyed my coverage over the years, I just wanted something a little cheaper since my baby would be arriving soon. When I called to cancel, Angie who works in Deanna’s office forgot to mute and started talking n... read more

Ronnie C.'s profile image
Ronnie C. 
4 years ago

Just wanted to thank a very sweet lady that I met that at rouses off of Johnson Street across from Giles automotive that works for State Farm Insurance Agent chase Desormeaux I think she can bring a lot to the table for anyone that needs to have Insurance so give her a call at State Farm Insurance chase Desormeaux is her boss if I'm not mistaken I think her name is Rechelle she has a great personality that is out of this world. 

Tiffany B.'s profile image
Tiffany B. 
4 years ago

If i could give 0 stars i would. They dont even deserve to have 1 star. When i added my 16 year old to our policy, it was a nightmare. After3 months they still didn't have it correct. I had to deal with about 5 different people And the worse one to deal with was Andrew McConville. After about 2 months of having the same issues i got an email from him stating that the person i was dealing with had been fired and that he would be more than happy to help me. Great, lets see if i can get some where with him. He is defiantly a sm... read more

George C's profile image
George C 
4 years ago

at 4:30ish on 11/14/2020 I called State Farm do discuss my policy and I was transferred to talk to guy who presented himself as James. He wouldn't stop interrupting me and was raising his voice at me. His exact words were "..listen..listen..LISTEN, IF YOU JUST LISTEN TO ME i can explain you...".Really? That is customer service????I am a business owner,and I have never treated any of my clients with such disrespect. I stopped him and asked , still very calm, to transfer me to a supervisor and he refused,I asked him a second t... read more

Frequently asked questions about Eric Brumback - State Farm Insurance Agent

How is Eric Brumback - State Farm Insurance Agent rated?

Eric Brumback - State Farm Insurance Agent has a 1.3 star rating with 663 reviews. 

When is Eric Brumback - State Farm Insurance Agent open?

Eric Brumback - State Farm Insurance Agent is open now. It will close at 5:00 p.m.  

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