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Eric Brumback - State Farm Insurance Agent
- Insurance
- Saint Joseph, MO
About this business
Our mission is to help our customers recover from the unexpected and to realize their dreams.
Location details
2307 N Belt Hwy, Saint Joseph, MO, 64506, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a car claim that took 15 weeks to Complete. They promised that the engine would be guaranteed for life, however 3 months later issues are popping up and they won’t cover it. Their adjusters are working from home and everything is virtual. We are a year into this pandemic and many people have returned to work life. They need to mask up and do what we are paying them for. I am soo frustrated that I need to call every other day and explain what THEY PROMISED. If I could give less than 1 star I would.
Business response:
Thank you for the opportunity to reply to your correspondence dated March 8, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on March 9, 2021, to address her concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. Sincerely, Auto Claims Department
I don't usually leave reviews, but after the service I received from StateFarm after my accident I feel as though I need to share what I have been going through. I was with StateFarm for over five years up until last week, insuring two vehicles and my renter's policy. On December 17th, 2020 my vehicle was rear-ended by a School Bus in Central, LA. The at-fault party required me to sign a release of liability form before agreeing to authorize work to be done on my vehicle. I decided it would be in my best interest to file thr... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated March 6, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on March 11, 2021, to address his concerns. We will continue to work with the complainant to reach a satisfactory resolution and we will review and consider any new information if presented.
This is the worst company I had a storm that affected my roof they made me make two claims for the same storm one for wind one for hail. They made me pay 2 deductibles. Fought with this company for months. This is ridiculous since they were the same storm! They this crappy company decided to cancel my policy. canceled me without sending notice for four months I was without insurance. This is the worst insurance company there is!! Can you imagine not having insurance for four months? The only reason I realize that is because ... read more
State Farm is the most corrupt and immoral insurance company that I have ever dealt with. In our accident the other party (insured by State Farm) merged over into our lane & was listed on the police report for contributing factors: inattentive, careless, negligent, erratic operation. Because their insured stated that another vehicle pulled out in front of him causing him to veer into our lane & hit us they refused to pay for our damages. They put the "phantom" car at 80% at fault & only 20% on their insured. They took advant... read more
What a big disappointment! Nice people who have no clue about running a business. Weeks passed with no action on my accident. If I had not gotten involved, the claim would have dragged on and on. I can't believe this is supposed to be a gold-plated company! If I had an enemy, I wouldn't steer him to SF. Bad service, poor communication, little/no knowledge. Recommend? Definitely not!
Horrible Company!!!! After 27 years with the company, I have 3 cars through them and have had my home for 10 years. I had a $3,000 claim the first year, a $12,000 claim 6 years ago and unfortunately I had to file a claim due to storm damage, Not only did they keep putting me off by telling me they cannot inspect the roof due to snow, but the send me a CANCELLATION NOTICE!!!!! They aren’t going to even continue with the claim and I am stuck with water damage and a damaged roof! I guess they are great if you never need them.
Business response:
Thank you for the opportunity to reply to your correspondence dated February 22, 2021. While we cannot share specific details in this public response, our claim department contacted the complainant on March 1, 2021, to address her concerns, and we have reached a satisfactory resolution. Sincerely, Claim department
Terrible company. Must have called 10 different days trying to speak to a manager. They tell me I can't but will leave a message to call me back. Never any call. Found me 20% negligent in an accident where their insured went through a stop sign and hit the back end of my vehicle. Lied to my insurance company, extremely rude claims handler trying to talk over me. I am absolutely disgusted with these people. The good neighbor that is willing to send their client to court. They want to give their money to Aaron Rodgers and Patr... read more
Business response:
Re: BBB Case Number: 51240 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 26, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on March 4, 2021, to address his concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. Sincerely, Property Complex Claims Department 855-661-1349 State Farm Fire
My 86 year old mother was just informed today that as of March 1st, she will be dropped by State Farm for her homeowners insurance. She has had her home insured through them for almost 50 years. They say it is because she has had 4 claims in the last 10 years. I guess the free money the got for the rest of the years didn't compensate. The claims were small and necessary. Once again State Farm proving they aren't really your good neighbor. They are your sneaky neighbor out to take advantage of our seniors who have worked hard... read more
Liars and thieves. I have been a State Farm customer of some sort for 25 years. They will take your money and spend it all on advertising, but they will never pay a claim. My house was damaged in a hailstorm in August 2029, it's now February 2021 and I still have no resolution to my claim. I have fought the whole way and caught State Farm adjuster's and my agent in so many lies it's ridiculous. If you catch them in a lie, they change the story and blame the policy holder. No repairs to my house and it's now uninsurable so I ... read more
Frequently asked questions about Eric Brumback - State Farm Insurance Agent
How is Eric Brumback - State Farm Insurance Agent rated?
Eric Brumback - State Farm Insurance Agent has a 1.3 star rating with 663 reviews.
When is Eric Brumback - State Farm Insurance Agent open?
Eric Brumback - State Farm Insurance Agent is open now. It will close at 5:00 p.m.
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