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EPB - Hixson Branch
- Electricity Suppliers
- Chattanooga, TN
About this business
Location details
2124 Northpoint Blvd, Chattanooga, TN, 37343, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
This isn't specifically for this office but for EPB itself. Last month, I paid my Fiber bill ahead of the auto pay, yet it still drafted my account for the auto payment. So, I paid twice. I get my bill this month, and it shows I owe the normal amount (instead of $0). How is that possible? They took the money from me twice. I provide the chat agent with statements on both accounts, yet I leave the conversation with no real time table to have the amount applied to my Fiber account. In this digital age we live in now where mone... read more
Not to convenient to return products
Everyone needs to start monitoring your bills, EPB is scamming us of money ever month and for most it is probably going unnoticed but when you call to get it corrected they either hangup on you or try to justify scamming you out of the money! Again, EPB is most likely scamming you all out of money everything month so check your meters, compare your bills and usage! They just got an extra $10 of usage I didn't use and they're saying that's normal!
I’ve visited this place twice. Both times they were very unprofessional and rude. I was met right off the bat with an attitude instead of a professional voice. One women there acts extremely ghetto instead of professional and yelled at me. I was professional and nice and never rude so I did not deserve the attitude either visit. I understand people have bad days but both visits. I’ve never been to any businesses that acts like this especially in Hixson. They need new people in there that don’t have attitudes. I will not be r... read more
The Hixson branch is terrible!
Frequently asked questions about EPB - Hixson Branch
How is EPB - Hixson Branch rated?
EPB - Hixson Branch has a 3.6 star rating with 58 reviews.
When is EPB - Hixson Branch open?
EPB - Hixson Branch is closed now. It will open on Monday at 8:30 a.m.
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