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Envoy Mortgage
- Mortgage Lenders
- Houston, TX
About this business
This company specializes in home loans.
Location details
10496 Katy Fwy #150, Ste 250, Houston, TX, 77043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I got a new job and instead of renting i looked into buying a condo. I found a place that i really liked and started the process. The Envoy agent went through all of the numbers with me and told me that i would be able to make a down payment around two thousand dollars, which was great and we were getting closer to closing the deal. Then i got a call and she tells me that the numbers no longer worked and i would have to make a larger down payment to close it and its a couple thousand. Turns out that "couple thousand" was abo... read more
In April 2016 I reached out to this company about a mortgage loan by the end of the year. Specifically Tammy *******. At first she was very helpful, and kind. When I would call to ask any other questions she seemed irritated. She eventually stopped answering my calls and emails. The last time I spoke with her was on a Friday and she would not let me finish a sentence so she could answer my questions about the next step in the mortgage process. I decided to go with a different lender because as a first time home buyer, I need... read more
Business response:
Thank you for taking the time to bring your concerns to our attention. Envoy is in the business to assist customers in obtaining their dream of home ownership, and we regret that you feel that your experience did not meet your expectations. Envoy takes your concerns very seriously, and we would like to discuss this matter with you so that we can work to resolve your concerns. However to protect your privacy, I am unable to go into detail regarding the circumstances surrounding your specific loan application, but if you would... read more
Frequently asked questions about Envoy Mortgage
How is Envoy Mortgage rated?
Envoy Mortgage has a 4.9 star rating with 1,837 reviews.
When is Envoy Mortgage open?
Envoy Mortgage is closed now. It will open at 8:00 a.m.
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