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Enterprise Rent-A-Car
- Transportation Services
- Birmingham, AL
About this business
Location details
3328 Old Columbiana Rd, Birmingham, AL, 35226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 3:00 p.m. |
Long Wait and Poor Coordination Despite Scheduled Reservation I scheduled my rental reservation a week in advance through my insurance and arranged to be picked up from a local collision center at 10 a.m. I even called 30 minutes before to confirm, and was told someone would meet me there. Shortly before arrival, I received a call from an employee named Peyton asking to confirm my location, then was told the driver had been sent to the wrong collision center. I ended up waiting an hour before being picked up. The driver, Elv... read more
I am always satisfied when I go to the Hoover location. Truly they get you in and they get you out. They are very knowledgeable and respectful, and I love that they all a team there. Marshawn is good at what he does . I hope I spelled his name, right and JD.
Staff was rude
I rented a car from Enterprise in Hoover, Alabama, and had a very disappointing experience. The day before returning the car, I called to ask about drop-off options, and they told me I could take an Uber and would be reimbursed if I showed the receipt. I did exactly that, but they never reimbursed me as promised — they simply lied. On top of that, the car I received wasn’t even washed properly when I picked it up. For a company that’s supposed to be known for good service, this experience was extremely unprofessional and fru... read more
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 4.3 star rating with 898 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open tomorrow at 12:00 p.m.
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