Enterprise Rent-A-Car

Ann K. 

on Yellow Pages

8 years ago

I mistakenly booked my rental for Birmingham UK, not Birmingham AL and the attendant was very nice and accommodating to me. I was able to get an appropriate rental car quickly and was on my way. Great job! 

Lance H. 

on Yellow Pages

8 years ago

Quick, Easy, Laid Back, & Professional. Quick, Easy, Laid Back, & Professional. Quick, Easy, Laid Back, & Professional. 

Fred G. 

on Yellow Pages

8 years ago

Upgraded to a car with many more options which was a fun car to experience. Staff was very accommodating. Price was reasonable for such a well equipped car. 

Mechele H. 

on Yellow Pages

9 years ago

HAD RESERVED A COMPACT SUV, (JEEP TYPE)FOR OVER 2 WEEKS PRIOR TO THE DATE OF PICK UP, WHEN I GOT THERE THEY WAS A COUPLE IN FRONT OF ME AND THEY HAD NO RESERVATIONS AND HAD NO CLUE WHAT THEY NEEDED EXCEPT THAT THEY NEEDED SOMETHING WITH ROOM, WELL I GET OUT THERE TO GET MY RENTAL AND THEY TAKE ME TO A HYUNDAI SONATA WHICH IS NOT A COMFORTABLE RIDE AND I HAD LUGGAGE AND A REGULAR SIZE BABY STROLLER WITH ME, AND THERE WAS A JEEP COMPASS SETTING ACROSS FROM US BUT GUESS WHO WAS GETTING IT??? THE COUPLE THAT HAD NO RESERVATIONS ... read more

Laurie M. 

on Yellow Pages

9 years ago

Rented online, got a conf #, they deducted $100 from my acct as a deposit. The day I went to pick up the vehicle for my trip, they said "im sorry, your credit score is not high enough, we cant rent to you." Here I am with kids ready to go on a trip for a family reunion, and NO car! They already took my miney for a deposit, so I didnt have more to give someone else. They wouldnt give it back that day, I had to call a number to request my money back. I called to get my deposit back, they said theres a $50 nonrefundable handlin... read more

Ms M. 

on Yellow Pages

10 years ago

My experience renting a car at Enterprise was great!!!!!!!!! I made my reservation online and my wait time to pick the car up was less than 10 minutes. Just make sure you walk with the person when he/she is inspecting the car, be sure to take pictures (inside/out) and bring things to his/her attention before driving off. The young man who checked the car back in was very professional and pleasant, his customer service skills were awesome! I will use them again for my next road trip. 

Misty R. 

on Yellow Pages

11 years ago

Be sure you take pictures with time stamps before you rent because apparently they don't train all of the employees the same. What one employee saw as "luggage scuffs" another didn't and now I'm being charged for their discrepancies. They wouldn't even consider that I might actually be telling the truth. I will NEVER do business with them again! 

harr2815 

on Yellow Pages

17 years ago

I rented an SUV recently from this location. When I arrived my vehicle was in the terminal. In fact there were several SUv's to choose from. I did not have to wait a long time and the people were very courteous. I would definitely use this company and location again.