EnerBank USA

Donna K. 

on Yellow Pages

6 years ago

Immediate approval. Very easy process. Appreciate the zero interest if paid within one year. A great experience overall. 

Christian T. 

on Yellow Pages

6 years ago

I was a Wells Fargo employee for 15 years (and a US Bank employee before that), and not one personal nor professional transaction I experienced at either bank was as convenient and efficient as the EnerBank lending process. Note: EnerBank is a subsidiary of CMS Energy, a midwestern utility. The Stagecoach has been outdone by the gas company. Excellent customer service (and an excellent loan product, IMO). Five out of five stars! 

Melanie a E. 

on Yellow Pages

6 years ago

Hard to do business with. Replaced all my windows and the window company got the loan with them. I had no verbal contact, no email contact with anyone. Their site is not used friendly, can never find a balance of the loan. Would not use them again. 

sonji 

on Birdeye

7 years ago

Not to happy with this company at all! it only took us 2 payments to learn from it first payment 114.98 for Jan 2018, Feb 2018 paid 300 to bring it down even quicker lol that was a big joke out of that 300 payment only $ 21.39 went toward principle. so much for thinking to pay down quicker wasn't true for us so i did next best thing got another loan from our real bank paid there ass off at 21.39 payment per month on a 8,436 loan would take way to long if ever to pay it off , means my first payment of the 114.98 paid 0 toward... read more

Sonny R. 

on Yellow Pages

9 years ago

I want to thank Andy Gibson and the staff at Ener Bank for resolving this problem i had with my contractor. I can finally move forward and get my geo thermal job finished. Thanks again Sonny R. 

Dan A. 

on Yellow Pages

10 years ago

I cant believe that in such a digital world, that Enerbank doesn't allow online payments. At least 10 years behind the times. And from the sounds of the reviews, it causes numerous problems with lost payments for customers. 

alean.rhinehardt 

on Yellow Pages

11 years ago

I used EnerBank USA to finance a screenroom. Financing was explained to be in great details over the phone and by contractor. Within a month of the project being completed I received a payment book. I had opted for 12 mos SAME AS CASH/12 mos NO PAYMENTS. The project was completed in October, I made no payments. I paid the BALANCE IN FULL in March, called to verify balance I had no problem. This was in excellent way for me to get a project completed wiithout having all the cash in hand. Enerbank USA was a very POSITIVE, EASY,... read more

shawnrussell 

on Yellow Pages

12 years ago

We had our home painted by CertaPro and financed a 6m no interest no payment through EnerBank. The loan amount was paid in full within two weeks time. 30 days later EnerBank sent a payment book. We contacted them to find out why and found out they had charged us 29.30 in interest. We called again and they stated we did not sign up for the interest free program. We have the documentation to prove we signed up for Easy Pay and also the paper work that shows Easy Pay is 6m no payment no interest. The 29.30 is a small amount, bu... read more

Barbara B. 

on Citysearch

12 years ago

Poor customer service – I have been with Enerbank since July, 2010. I paid my monthly payments on time. I received a call from a Lisa, from customer service ("as a courtesty") to inform me that my April payment had not be received. I told her that the payment had been mailed on April 4, 2010. I told her that I would check with my bank to see if the check has cleared. I called Lisa back and told her that the check has not cleared and that I would do a stopped payment on the check. I would send another check for April payment ... read more