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Encino Fireplace Shop
- Fireplace Services
- Los Angeles, CA
About this business
Specialties Valley's Largest BBQ & Fireplace Centers Huge Showrooms! Call for More Information and Store Hours History Established in 1987. With over 30 years of experience with fireplaces/BBQ's we have grown to five locations (Encino,Thousand Oaks,Pasadena and Glendale). Our staff has been with us for many years who are passionate about what they do. As our business has grown, they have grown with us keeping our industry alive. Bob has opened this Encino location in the late 80's and remodeled it 3 years ago to the latest t... read more
Location details
17954 Ventura Blvd, Los Angeles, CA, 91316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Happy to sell their top-of-the-line fireplace with remote, but NO customer service when it stops working less than a year later. ( Yes, I replaced all the batteries). Looks like I'll have to hire another company to service the unit and sue the seller in small claims court to get my money back. I guess he considers going to court a better use of his time than a service call 5 minutes away from his location. DON'T SHOP HERE!
Caviet Emptor with this merchant. My elderly mother was convinced to purchase a fancy mailbox for almost $500 including installation. The door on this mail box came open so easily that is sheared under its own weight after just a few months of use. Worse yet, the installation this merchant provided was so shabby I could easily lift this heavy mailbox out of the ground with its shallow concrete footing with a single shove liftl. To the merchant's credit, he asked me to bring the unit down to the store and he would try to make... read more
I would give my highest level of dissatisfaction to Encino Fireplace. Their commitment to customer service was the furthest from what they said. We bought a high end fireplace from them last year and have had multiple problems. It does not work properly. Everytime we have called them, their answer is "We just sell the fireplace, we don't know anything about the quality." Great....so everyone is much better off finding a better deal online and dealing directly with the manufacturer of the fireplace since that is what you are ... read more
Frequently asked questions about Encino Fireplace Shop
How is Encino Fireplace Shop rated?
Encino Fireplace Shop has a 4.3 star rating with 67 reviews.
When is Encino Fireplace Shop open?
Encino Fireplace Shop is closed now. It will open tomorrow at 8:00 a.m.
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