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Enchanted Fireside
- Fireplace Services
- Worcester, MA
About this business
Fireplace & Chimney, Barbecue & Grill
Location details
728 W Boylston St, Worcester, MA, 01606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Enchanted's "Signature" program is a sham – We purchased our wood burning stove in September and also bought the optional "Signature" program because we thought it would save us some hassle. Couldn't have been more off the mark. The installer arrived just last week (now we're into January) and it turns out the money we paid to make sure everything would be done the "right" way was a complete waste of money. The custom hearth pad we ordered was not thick enough for the rear vent to line up to the hole that goes out to the chi... read more
Horrible customer service, delayed product delivery, inaccurate installation quotes... – We deposited 2,000 on a pellet stove, was told it would be installed in 5 weeks. 5 weeks came and went with no communication from anyone at the store. I had to call again and again to find out what was going on. Installations are based on deposit dates, but they pushed us down the list due to "permit issues". See -we had given the store, at their advisement, the permit paperwork for the stove. They took 2 weeks to fill it out and mail it... read more
Frequently asked questions about Enchanted Fireside
How is Enchanted Fireside rated?
Enchanted Fireside has a 4.3 star rating with 111 reviews.
When is Enchanted Fireside open?
Enchanted Fireside is closed now. It will open on Tuesday at 10:00 a.m.
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