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Empire State Pool Service LLC

3.9

About this business

Location details

2904 53rd St W, Lehigh Acres, FL, 33971, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
3.931 reviews
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Jenifer Zavala's profile image
Jenifer Zavala 
on Google
a week ago

Hate to do this but I just want current customer to beware and potentially new ones. I had to let go of matt due to us not being happy with his services. Long story short he kept charging our card monthly I kindly reached out to him and he never responded back. If this does happened to you please cancel your cards or not he will continue to charge you for a service he doesn't even do anymore.  

Kevin Perry's profile image
Kevin Perry 
on Google
6 months ago

Great company, my pool is clean all year round thanks to them! 

Robert Thompson's profile image
Robert Thompson 
on Google
7 months ago

We were on a crunch time to close out and selling our home and Matt his crew came in and was able to get our pool back to where it should be. They replacing our pump that was broken replacing plus the filter. To make Things worse or spa pressure switch in line was broken. He had to repair that as well. All in a short period of time they did an outstanding job for us. We are greatly appreciative of what they done and it was at a great price. Thank you again. Matt 

Q's profile image
Q 
on Google
8 months ago

I canceled their service three months ago, but I’m still being charged. The owner repeatedly makes excuses and lies about issuing refunds. It took weeks of arguing to finally get our money back, only for them to attempt to charge us again the following month. I do not recommend this scam of a company. They claim brushing the walls of the pool isn’t necessary, and you’ll be hit with random charges like $250 for “phosphates” or $125 for a new filter (lol!). They also skip weeks without notice and come up with a sob story every... read more

Christy Lee's profile image
Christy Lee 
on Google
10 months ago

I would give Matt from Empire State pools All around five stars. He has been servicing our pool for years and has been excellent. He responds to my text messages right away. He is very thorough and professional. He also helped me find a Company to resurface my pool and has given me some other wonderful contacts. Matt went above and beyond when My pool got flooded from hurricane Helene and Milton. He came out immediately to help clean the pool. thank you Matt so much for all your work. 

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Frequently asked questions about Empire State Pool Service LLC

How is Empire State Pool Service LLC rated?

Empire State Pool Service LLC has a 3.9 star rating with 31 reviews. 

When is Empire State Pool Service LLC open?

Empire State Pool Service LLC is closed now. It will open at 8:00 a.m. 

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