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Emergency Room | Kaiser Permanente Ontario Medical Center

1.7
  • Ontario, CA

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Location details

Hospital, 2295 S Vineyard Ave building H, Ontario, CA, 91761, United States

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1.7128 reviews
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Gilberto Latin's profile image
Gilberto Latin 
2 weeks ago

A cemetery is better than this hospital ! I’m seriously think that this hospital need some investigation or change all the personal because the emergency area is just useless period! Less than a third world hospital service 

Alex Matei's profile image
Alex Matei 
3 weeks ago

4+ hours of pain and deeply concerning symptoms. X-rays taken within an hour then… nothing… this is unacceptable. And, judging by the other comments, nothing will be changed. Move along if you can, find another 24h emergency room. 

Omar Matei's profile image
Omar Matei 
3 weeks ago

I waited over 8 hours in the ER for an ankle injury. During that time, my symptoms worsened significantly, including numbness, tingling, muscle spasms, heat in my leg, and inability to move my toes. I repeatedly informed staff and requested reassessment, but no re-triage occurred. A nurse later addressed the waiting room in a dismissive manner, telling patients to “be glad you’re waiting because it’s not worse than the person before you,” which felt inappropriate given that symptoms can worsen while waiting. When my husband ... read more

Katherine Chumley-Harris's profile image
Katherine Chumley-Harris 
3 weeks ago

I miss when Kaiser did a good job at handling the ER. Non emergent cases were filtered out and sent to an urgent care setting within the hospital. That was 20 years ago though. They no longer cate about their patients imo. 

Simone Zimmer's profile image
Simone Zimmer 
a month ago

The waiting room was full, (get your flu shot people), the staff came and updated us on the reason for the wait. After being triaged I waited 2.5 hours to be seen. I had checked and a doctor visit or urgent care was not going to work for my situation (not everyone needs the ED). Once I was seen the team was amazing- my PA Udara and nurse Claudia were fabulous. The CT team, phlebotomist, check in nurse, xray team were ALL kind, thoughtful, patient. There was a lot going on and every interaction I observed was top notch profes... read more

Frequently asked questions about Emergency Room | Kaiser Permanente Ontario Medical Center

How is Emergency Room | Kaiser Permanente Ontario Medical Center rated?

Emergency Room | Kaiser Permanente Ontario Medical Center has a 1.7 star rating with 128 reviews. 

When is Emergency Room | Kaiser Permanente Ontario Medical Center open?

Emergency Room | Kaiser Permanente Ontario Medical Center is open now. It is open 24/7. 

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