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Emerald Pointe Apartments
- Apartments
- Riverside, CA
About this business
Great family location near freeways and UCR! We have a park, pool, playground,laundry room and Garages (at an extra fee) with spacious floorplans and affordable rates to cater to our residents. Please come take a tour All our units take 30 days to prepare for our new residents AFTER they have signed and committed with a deposit. When it says "available now" it means we can begin the leasing process but you will no be able to actually move in until the apartment is ship shape. Thank you for your understanding. We look forward... read more
Location details
1863 12th St, Riverside, CA, 92507, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 6:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Not maintained and overpriced This apartment is going to be broken down and there will be no hope of getting repairs. The pool is never open don't count on that. The landlord is hardly in the office it seems like only once a month when rent is due. So if you want to charge your laundry card good luck. The landlord is curt and indifferent to your problems when you can find her. My advice is to keep looking for different apartments in the area.
love this place Me and my sister just applied for this place! The manager Gloria was so nice and helpful she helped us get all our paperwork ready and filled out right! I can’t wait to move in
Leasing manager Gloria scams family for $90 money order for credit check If I could give give 0 stars, I would . I applied almost 2 months ago with a lady named Gloria. It seem great at 1st. Beautiful place. A Little runned down but that's ok. Well we gave her a blank money order and she seen I was busy with my 1 year old and trying to fill out the application when she asked for the money order for the credit check. I handed it her without realizing and she said don't worry I filled it out she said she made it out to Alpha P... read more
Rude unprofessional Called for information on a two bedroom apartment. I was placed on hold for 5 minutes. When the female rep came back on the line she asked me the same question she asked before she placed me on hold. She responded in a rude and unprofessional way. When I asked a second question about deposit amounts she didn’t say anything and hung up on me?!
Dump If complainer to get stuff fixed be prepared to be evicted mold everywhere manager gloria doesent know hot to do her job right roaches everywhere no parking anywhere
Great place for families We have lived here for 4 years now. The property was really bad until the manager Gloria came in. She is the nicest person and is always happy to help with any issues I have in my unit. She always greets my family and I with a smile and is always willing to help and listen to my concerns.
This place is a JOKE The entire complex is infested with cockroaches. None of the drains work properly and the doors have no weather stripping. Management refuses to address any maintenance requests unless Code Enforcement has been called. They also will give you a 30 day notice that rent has been increased by over a hundred dollars. There have been several managers since Kevin and they are all just as terrible...including the current one, Gloria.
Rude on the phone I called three times today and each time they hung up on me before I could say anything. The final time they answered and I inquired about a unit's availability. They said there were no vacancies available. Why advertise that they are then??
Kevin is a liar!! I was recently evicted from this place not knowing I was even going through an eviction until I had a Sherrifs notice to vacate on my door! Kevin lied on the proof of service that he summoned me and he never did! Now I have a bs judgement and an eviction on a lie! The funny thing is I was dropping off my rent for 3 months and not one time did he inform me he couldn’t accept it. Even talked to him on several occasions about complaints and not a word about picking up my rent. Motivation? Paying $400 under cur... read more
Frequently asked questions about Emerald Pointe Apartments
How is Emerald Pointe Apartments rated?
Emerald Pointe Apartments has a 2.6 star rating with 59 reviews.
When is Emerald Pointe Apartments open?
Emerald Pointe Apartments is closed now. It will open at 9:00 a.m.
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