Embassy Suites by Hilton Laredo

THE VALLEY WINDSHIELDS LLC 

on Google

a week ago

I’ve been staying at Embassy Suites by Hilton Laredo for years—biweekly visits, without fail. I’ve always appreciated the comfort, consistency, and service, which is why I’ve remained a loyal guest. However, during my most recent stay, I was disappointed by a new policy and the lack of fairness in how it’s being applied. Upon check-in, the front desk asked if I drove in, which I found unusual. I was then informed of a new parking fee, which I paid without hesitation—assuming the hotel would be enforcing it equally across all... read more

Ricardo Rojas 

on Google

a week ago

I’ve been staying at Embassy Suites Laredo for years—biweekly for work—and have always chosen this hotel for its consistency and convenience. But my most recent experience left me very disappointed. At check-in, the front desk asked if I drove in, which was odd. Then I was told there’s a new parking fee. I paid it without issue, assuming it was being properly enforced. However, I quickly noticed several vehicles without permits—especially those belonging to soldiers staying at the hotel. Why charge for parking if you’re not ... read more