Embassy Suites by Hilton Cleveland Beachwood

Eleanor Barone 

on Google

2 days ago

stayed here across 2 weeks as I was getting settled into new job. only once in 2 weeks was the kitchen staff able to get the buffet out at 630 am as stated on breakfast hours. the rest of the time the staff seem to be under the impression that 630 means arrive and start working on breakfast. the omelet lady is awesome and here at 630 each morning. the bartenders are awesome but we had 2 or 3 nights with no kitchen at night because cook was out. management needs to tighten up their game as kitchen is a disgrace and not up to ... read more

Tyrone Francis 

on Google

a week ago

I'll admit, this Embassy is slightly dated; however, its very well managed & clean. The hotel offers a free happy hour, ask for Ms. Pam. 

Rondell Ervin 

on Google

2 weeks ago

Room is a little outdated but the hotel is very nice. Pool currently closed but the staff is very nice 

Joseph A Smith, Jr 

on Google

2 weeks ago

Clean and upscale experience, friendly staff, and free fresh cooked breakfast.. 

Stacie Leatherberry 

on Google

2 weeks ago

We have stayed at this location several times over the last 2 years. Each time we stay things get worse and worse. The front desk staff is always very friendly and helpful; however the rooms? Terrible. We walked in and the room was hot as heck- turned it down to 60 and it never cooled off. The room was dirty with stains on the carpet, grime and dirt in every corner, bathroom full of stains and a gross tub. The elevators didn’t work the entirety of Saturday morning- stranding us on the 3rd floor leaving us to try and figure o... read more