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Elm Air Conditioning
- Heating & Air Conditioning/HVAC
- Freeport, NY
About this business
You deserve a safe, comfortable home without destroying your monthly budget, which is why Elm Air Conditioning Corporation believes in performing HVAC system installations and repairs the right way the first time around. As Mitsubishi Diamond Contractors, this team of experts understands the intricacies of heating, air conditioning, and ductwork - and will work hard to make sure that your systems are operating as efficiently as possible. In addition to selling and installing a wide variety of HVAC systems, Elm Air Conditioni... read more
Location details
177 Buffalo Ave, Freeport, NY, 11520, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Never call Elm AC Corp. unless you accept rudeness, being taken advantage of & incompetence. Had problem with AC suction line freezing. On a Sat., Elm sent young inexperienced technician. Told me I needed a new thermal expansion valve (TXV). Said he would talk to his boss on Mon., Scott, about repairs. No one ever called me back on Mon. On Wed. afternoon, finally got Scott who was arrogant when I asked for another technician to evaluate problem. Told him I was not satisfied with the first technician's decision. I was right. ... read more
I can't believe these people are still in business. They sent a guy to look, he didn't fix anything, they called with a quote to fix the ac, but it was $1000 more than another company! They still want us to pay $124 for absolutely nothing! This would have been ok if we were informed of the charges in advance, but the repair man told me as he left. The rude customer service agent had the nerve to tell me I should have known because they did work 10 years ago, and that was for a completed project! Unacceptable business practic... read more
Don't use them. Their general manager Bill is losing new business for the company because he doesn't know how to deal with customers. I tried giving zero stars but I have to fill something in.
Rude and condescending for no reason? Strange way to do business? Bill was a terrible representative of the company. Go elsewhere
I completely agree with the 2 previous reviews. This company is lousy in their service as well as their customer service. My mother had a routine service call to have air-conditioning unit inspected. The guy doing the work busted a pipe in the attic while inspecting the unit. When she went to turn on the AC, she experienced water coming from the attic into her living room. She called them back and the next technician couldn't find the leak and proceeded to pour bottles and bottles of water on the attic floor which caused a t... read more
This company installed my original AC system in the mid-1980's. They were great. I understand the company has since been sold. It is now very poorly operated, and staffed by incompetent technicians who do horrible work while they cause damage to your home and equipment. Do yourself a favor and look elsewhere for an air conditioning contractor, or ask Elm for some (many) customer recommendations. My guess is that they will be very hard pressed to accommodate your request.
Totally rude and don't know what they are doing
Frequently asked questions about Elm Air Conditioning
How is Elm Air Conditioning rated?
Elm Air Conditioning has a 4.2 star rating with 201 reviews.
When is Elm Air Conditioning open?
Elm Air Conditioning is closed now. It will open at 9:00 a.m.
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