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Elkins Fordland
- Car Dealers
- Elkins, WV
About this business
We are proud to be your local West Virginia Ford dealer and meet your service, new car sales and used car sales needs!
Location details
696 Beverly Pike, Elkins, WV, 26241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They were great a bout contacting me.i have not had time to go see the trucks .
Quick response and offered personal help.
Business response:
Hi Don!Thank you for the 5-Star review! We take great pride in our customer service and we are thrilled to hear you appreciated our excellent service! We hope to see you again in the future!
Quick response and offered personal help.
Business response:
Hi Don! Thank you for the 5-Star review! We take great pride in our customer service and we are thrilled to hear you appreciated our excellent service! We hope to see you again in the future!
My overall experience with Elkins Fordland was great. I was contacted via email the day that I expressed interest in the vehicle. The representative that got in touch with me was Brian Fisher and he did a good job helping to arrange a test drive and eventually handling the sale. It was very nice working with Brian. As well as Dave, who handled the warranty coverage explanation. Even though they were 3 hrs. from us we would definitely go there again to purchase a vehicle.
Business response:
Hi Karen!We are very pleased to hear that you enjoyed your experience here at Elkins Fordland! Brian and Dave are awesome and it's great to hear you enjoyed working with them as much as we do! I see you gave us a 4 out of 5 star review so I would love to hear what could have made your experience better! If you would like to reach out to me at nicole@elkinsauto.com I would appreciate your feedback! Enjoy your new car! Thank you!Nicole, Marketing Manager
Quick with replay, Was helpful with info on truck
Business response:
Hi Robert!Thank you for your review! We are so happy to see you had an excellent experience!
They responded very well.Sorry we could not find the right car.
Business response:
Hello Harry!Thank you for honest and great review! We appreciate your time and hope to see you in the future!
Wonderful people! Contacted me with my busy schedule. Very honest and friendly people.
Business response:
Hi Samantha!Thank you so much for the kind words! We strive to provide excellent customer service so we are happy to hear you enjoyed your time here at the dealership!
Responded quickly to my multiple emails and questions. The truck was unavailable at this time because they were putting a new bed on so we didn't look at it.
Business response:
Hi Ray!Thank you for your review! We appreciate your time and hope to work with you in the future!
A manager contacted me via email on Sunday saying a salesman would call me on Monday haven’t heard nothing from them since.not good business.
Business response:
So sorry to hear about this issue. We would like the chance to work with you in the future.If you ever need anything please call us personally at 3046362222. Nicole Hinkle, Marketing team at Elkins Auto
Frequently asked questions about Elkins Fordland
How is Elkins Fordland rated?
Elkins Fordland has a 4.6 star rating with 618 reviews.
When is Elkins Fordland open?
Elkins Fordland is closed now. It will open tomorrow at 8:00 a.m.
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