Elk Grove RV & Self Storage

Jeff Kumanchik 

on Google

9 months ago

Don’t waste your time or your money!! They say the customer service is top notch but once you’re a customer and they have your money the game changes. Don’t RISK IT! 

CAROLINE GANN 

on Google

2 years ago

When I originally contacted this facility I was desperate. The man I spoke to told me to call back in the morning and he would have a space for us. When I called back a lady answered saying they were over filled, and there was nothing they could do for me. The man came to the phone, He said he had a space for me. I was overwhelmed with gratitude. In comparison the rental rate was reasonable the requirements laxed, rules were fair, and the kind way he attended to our needs reminded me of business dealing in my small home town... read more

Dave Derick 

on Google

2 years ago

If I could give zero stars I would. I followed the instructions on the website and rented a "35 feet out door parking on asphalt - uncovered (35X11)" parking spot for our RV. I was emailed a rental confirmation and called the office and spoke to a gentleman that told me the hours and to just drive over and park the RV. When we got there the next day, the space we rented didn't exist. I asked for help from the young lady in the office and she couldn't locate the space either. She called the owner and I was told that our parki... read more

CAROLINE GANN 

on Google

2 years ago

When I originally contacted this storage facility I was desperate and crying as I had already called so many others without any luck. I spoke to a gentleman that told me to call back first thing in the morning and he would have a space for us to rent. When I called back a female answered and told me they were over filled as it was, and there was nothing they could do for me. Then the man came to the phone by which time I was crying again. He told me to come on out he had a space for me. I was overwhelmed with gratitude. Besi... read more

John Stotts 

on Google

3 years ago

Went to my RV, stored at J&S RV & Self storage (AKA Elk Grove RV & Self Storage) to pick up a few items, I started engine to charge batteries. Loud rumble from under coach. My Catalytic converter was stolen. I don't know when, but I notified the owner and all he asked was do you have insurance. NOT HAPPY, The owner show NO Sympathy or concern about my Property. He also mentioned that some of his U-Haul trucks had there catalytic converters stolen as well. It would have been nice to know they had a rash of thievery in the pas... read more