Elk Grove Acura's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Elk Grove Acura

4.3

About this business

Elk Grove Acura is a Sacramento Area Acura auto dealer. Located in the Elk Grove Automall it is family owned and operated as part of the Lasher Auto Group since 1986. 

Location details

8585 Laguna Grove Dr, Elk Grove, CA, 95757, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.3542 reviews
Select a rating
Anthony L's profile image
Anthony L 
5 years ago

The salesman. Dave M***, at Elk Grove Acura became impatient and obnoxious when I declined to share information about another offer. I came in to compare vehicle prices. I gave him my out-the-door price. He said my offer was way under what he could sell the vehicle for. I told him ok and tried to leave. He started to insist that I share the other dealer's offer. I told him that was my information, and I was not going to share that with him. He continued to prod me for the information. I got up and began to leave, and he cont... read more

Tellie Gee Orque's profile image
Tellie Gee Orque 
recommend  Recommended
5 years ago

Staff and Customer Service are great! 

Eric Miguel's profile image
Eric Miguel 
5 years ago

Worst dealership with the rudest employees. Joe M lied about service, hits on the females and this dealership deletes reviews. Not worth the time or money to come here 

Stephanie Carter's profile image
Stephanie Carter 
5 years ago

They let their employees treat the customers like crap and delete negative reviews. Can’t remove my review on yelp! And your employee joe morato was so very rude! 

Christine Tanner Lee's profile image
Christine Tanner Lee 
5 years ago

Is it common practice to let your employees be so rude? Joe M is the sole reason I will never be back and I will let all my friends and family know. He Played me like I’m completely stupid, and had the nerve to ask me out for a drink after?!!! Uh no! I won’t let you overcharge for service on my grandfathers car! Wise up EG Acura, seeing you let this kind of behavior go in previous posts in previous months just reaffirmed my decision to never come back to this dealership. 

Roxanne Cole's profile image
Roxanne Cole 
6 years ago

It’s funny how their employees are so brave behind the counter or texting crud (keeping this pg) but when my bf confronts the scumbag that was hitting on me. He’s a complete coward! Service boy Joe Morato, thx for showing ghetto can work at a nice building and/or dealership! When my lease is up this spring, Lexus or infinity IS looking like a definitive better option! #SorryNotSorry 

Ghrazie Romero Alvarez's profile image
Ghrazie Romero Alvarez 
recommend  Recommended
6 years ago

Great customer service and fast turnaround 

Jacob PB's profile image
Jacob PB 
6 years ago

Service is horrible for a so called luxury brand. You’d think it was Paul Blanco and you didn’t pay 40K for a sedan. Product isn’t reliable and when there is a problem the fckn service department says they have bigger issues. Product and service is not on par with any other luxury brand. Even the front desk sound like they have RBF when they answer and have to transfer a call. Don’t call me now. It’s too late. My wife drives a Lexus now. 

Austin Lawrence's profile image
Austin Lawrence 
6 years ago

The attitude you receive is not worth it. Pricey but that’s fine. Joe Morato lied about service prices, never going back. 

Frequently asked questions about Elk Grove Acura

How is Elk Grove Acura rated?

Elk Grove Acura has a 4.3 star rating with 542 reviews. 

When is Elk Grove Acura open?

Elk Grove Acura is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com