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Elk Grove Acura
- Car Dealers
- Elk Grove, CA
About this business
Elk Grove Acura is a Sacramento Area Acura auto dealer. Located in the Elk Grove Automall it is family owned and operated as part of the Lasher Auto Group since 1986.
Location details
8585 Laguna Grove Dr, Elk Grove, CA, 95757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Business response:
We're incredibly sorry to hear that your experience with us wasn't entirely satisfying. What you've described is certainly not on par with the service we strive for, so we'll be sure not to let your critiques fall on deaf ears. If we're able to redeem ourselves, or if there's any other pertinent details that we could benefit learning from, please don't hesitate to let me know! Wishing you the best, Emily Lasher Van Orden evanorden@lasherauto.com
I don't like feeling like my business doesn't matter! Worst customer service I've ever experienced! Bought my Acura from here and thought I'd get good service since I was a returning customer...nope! I'll never come back!
We bought a brand new Acura from here. Added extended warranty and GAp insurance. Went back 4 days later to cancel and they said they will cancel and credit the money back to our loan amount. We have been back to Acura 2-3 times to address this issue. We have been told it'll get take care of but it has not. It's now been 7-8 months.
RecommendedEasiest buying experience ever . They dropped a crazy amount off the price of a new MDX (way under invoice) and Sonny was straightforward and nice to deal with . We contemplated a Kia but the $5900 over MSRP and nasty taste and fishy handshake we received made it a no brainer I wouldn’t hesitate to recommend EG Acura to family and friends . We had moldings added and service was good and gave me a rental while work was being performed.
Staff and Customer Service are great!
Worst dealership with the rudest employees. Joe M lied about service, hits on the females and this dealership deletes reviews. Not worth the time or money to come here
Frequently asked questions about Elk Grove Acura
How is Elk Grove Acura rated?
Elk Grove Acura has a 4.3 star rating with 547 reviews.
When is Elk Grove Acura open?
Elk Grove Acura is closed now. It will open at 9:00 a.m.
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