Elite Wheelz & Tires LLC

israel C 

on Google

2 months ago

Had one of my wheels get chipped during install. I assumed since they deal with good wheel brands they would have took care of mine. Kind of my fault for shopping around and went with best pricing. Might have been an unseen mistake on their part as they did offer good customer service. Saved me a few bucks on install but I’ll be paying triple with getting the chipped repaired. 

Rodney Zayas 

on Google

3 months ago

I was communicating with Jose claiming name Jose, he stated he was going to be there waiting for me. I arrived and nobody knows who Jose is? Anyway I waited for over 30 minutes for Jonathan who said he will see me after he was done with a customer. I decided to finally go into the office and Jonathan was just chatting with a guy about nothing, finally he gave me time, we pickle the shocks and control arms for my truck “started from the beginning since there was no jose” after selecting what I wanted he said it will be a few ... read more

Rene Romero 

on Google

3 months ago

I came in for tire installation and an alignment. When I reviewed my receipt later, I noticed it only said “custom” and did not clearly list the services performed. Invoices should be properly itemized so customers know exactly what they are paying for. While I was there, employees were complaining about customers being near the work area, yet there were no clear instructions or signage directing customers where to wait. There was no welcoming guidance to sit inside or explanation of the waiting process. Clear communication ... read more