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5826 Ruxton Dr, Woodbridge, VA, 22193, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 7:00 p.m. | |
| Tue | 5:00 a.m. to 7:00 p.m. | |
| Wed | 5:00 a.m. to 7:00 p.m. | |
| Thu | 5:00 a.m. to 7:00 p.m. | |
| Fri | 5:00 a.m. to 7:00 p.m. | |
| Sat | 5:00 a.m. to 7:00 p.m. | |
| Sun | 5:00 a.m. to 6:00 p.m. |
After the project was completed, getting any kind of follow-up support became extremely difficult. Calls went unanswered, and emails were either ignored or responded to very late. When minor issues came up that needed attention, it felt nearly impossible to get the contractor to return and address them. This lack of post-project service made the overall experience feel incomplete and left me with unresolved concerns.
One of the most alarming aspects of the experience was the apparent disregard for safety. Workers were not always using proper safety equipment, and there didn’t seem to be clear precautions in place to protect both the crew and the property. This created an uncomfortable environment, especially knowing that roofing work carries inherent risks. A professional contractor should prioritize safety at all times, but that standard didn’t seem to be upheld here.
From the beginning, it was clear that the project lacked proper planning. Materials arrived late, schedules kept changing, and there didn’t seem to be any coordination between the team members. At times, work would stop entirely because something important was missing or hadn’t been arranged in advance. This lack of organization significantly delayed the project and created unnecessary stress. A roofing job should follow a structured plan, but in this case, everything felt chaotic and poorly managed.
Fantastic job! Jose was extremely responsive, kind, professional, and knowledgeable. He and his team are incredibly hardworking. They cleaned everything up after the job, and Jose did a final walk-through to make sure everything was perfect. They replaced my roof and skylight, and the work was excellent. I will only use Elite for all my roofing needs. The best!
It was a pleasure working with Luis - his professionalism and knowledge helped me to get the roof that we needed - quality and price! After job completion he made sure the area was cleaned with no debería from the old roof. Great job!!!
ELITE ROOFING & REMODELING LLC has a 4.9 star rating with 87 reviews.
ELITE ROOFING & REMODELING LLC is closed now. It will open tomorrow at 5:00 a.m.
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