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3024 Red Wolf Blvd, Jonesboro, AR, 72401, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
First, and foremost, I should not have to leave this type of review after only ONE DAY of home health care. The care received from your nurse employed by your agency was (1) unsafe; (2) unacceptable; (3) unprofessional. We are fortunate that our grandmother was not seriously harmed or injured by her severe lack in judgement and care. There is no excuse or rationale for her lack in basic nursing care, duties, and judgement. Meagan Lard was the nurse who came to see our grandm... Continue Reading
Business response:
Hi Brittany. We appreciate you reaching out to us with your concerns and are sorry to hear about the experience you reported. Please know that we take all concerns seriously and take pride in providing quality care for our patients. Thank you for your private message as well. We will use that channel to gather any further details about your circumstances and get our teams working on a solution. - Kristyn
The therapists are great! But there is one home health nurse that is absolutely HORRIBLE! She doesn’t know how to work a midline port to draw blood. FORCED my grandfather to go to E.R. when he had ALLERGIES. The E.R. Doctor said he did not have fluid in his lungs. The nurse there even drew blood from his port. This family is FED up with all of this crap they have put us through!! If it wasn’t for the therapists we would have already switched to a different company.
The therapists are great! But there is one home health nurse that is absolutely HORRIBLE! She doesn’t know how to work a midline port to draw blood. FORCED my grandfather to go to E.R. when he had ALLERGIES. The E.R. Doctor said he did not have fluid in his lungs. The nurse there even drew blood from his port. This family is FED up with all of this crap they have put us through!! If it wasn’t for the therapists we would have already switched to a different company.
Business response:
Hi Madison. We appreciate you reaching out to us with your concerns and are sorry to hear about the experience you reported. Please know that we take all concerns seriously and take pride in providing quality care for our patients. I’ve sent you a private message so that we can gather details about your circumstances and get our teams working on a solution! - Kristyn
Very caring, supportive group. Very professional nurses and therapists. Highly recommend their services
lack of communication and poor services except for one
Elite Home Health of Jonesboro has a 3.7 star rating with 27 reviews.
Elite Home Health of Jonesboro is open now. It will close at 6:00 p.m.
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