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Element Moving and Storage
- Transportation Services
- Dallas, TX
About this business
Location details
12011 Denton Dr, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
Beware! Element's bid priced our total move cost at $9616. Happy with that, we took the bait and got hooked for $13,432. We paid that amount only after successfully contesting Element's attempt to extort an additional $1300. The Element bid included $2093 for Full Service Packaging based on 1903 cu. ft. at $1.10 each. Element's Lisa ******* made that estimate after two home visits. The $3816 increase in the actual charge resulted entirely or almost entirely from the loading charge for over 3400 cu. ft. of inventory The *... read more
Business response:
First, we would like to apologize for any inconvenience that the customer may have experienced. It is never our intention for our customers to be less than satisfied with our services. Delay: Per our Estimate and Bill of Lading governing this move, we have up to 30 business days from our first available date to deliver the shipment. Although we work very hard to meet our customer's requested pick-up and delivery dates, sometimes it is not always an option for a variety of reasons which makes the logistics of the moving in... read more
Element Moving did a great job moving our furniture into the kitchen and garage while we redid our floors in the entire house. They were on time, professional, fast, safe, caring, efficient, reliable, and kind. I was very pleased with how well they took care of my stuff, wrapped it, and handled it with care. The front office staff was a pleasure to work with when getting quotes, and checked on us frequently. Great service, and we'll use them again
Business response:
Thank you so much *****. We appreciate you taking the time to write this review. We look forward to working with you in the future for any of your moving needs.
Frequently asked questions about Element Moving and Storage
How is Element Moving and Storage rated?
Element Moving and Storage has a 4.6 star rating with 1,049 reviews.
When is Element Moving and Storage open?
Element Moving and Storage is closed now. It will open at 10:00 a.m.
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