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Element Moving and Storage
- Transportation Services
- Dallas, TX
About this business
Whether you are moving to or from a small apartment or a large home, we offer the Dallas best packing and moving services to make it happen. Our team will organize and coordinate the move, pack, load, transport and unpack quickly and efficiently. The Dallas best moving companies are the ones that can handle the unique and specific needs of their clients. Our specialty services include everything from moving furniture and automobiles to fine wine, pianos, antiques and more. Our careful attention to the safety and security of ... read more
Location details
12011 Denton Dr, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
We recently hired Element Moving and Storage to help move my father-in-law locally, and the experience was fantastic from start to finish. After submitting a request on ************, they responded promptly with a competitive quote and were able to schedule the move just two days later.On moving day, ******* ******** and ****** showed up right on time and immediately got to work. It was clear from the start that they were experienced professionals who not only knew exactly what they were doing but also took great pride in th... read more
We spent over $40K in moving and storage expenses with Elements to move and store our furniture for 9 months. When they moved us into our new home they lost 5-6 boxes. Including my wifes entire wardrobe, kitchen supplies, family photos, etc. They said that all boxes were accounted for and were totally unresponsive. We had numerous problems with the president of the company, who refused to acknowledge any problems they had. Including trying to charge us $1,100 overage over the original estimate. Mr. ******* we are sorry you f... read more
I had such a negative experience with this company. Do not recommend. They carried boxes marked "Fragile" upside down, broke items in half, water-damaged upholstered items, and their contract obviously requires waiving most claims. I've moved several times, and this is one of the worst moving experiences I've had. Photos include just a few examples. Hi *****,Were sorry to hear you were disappointed with your move. After reviewing your photos and speaking with the crew, it was clear that many of the items were packed with min... read more
I had such a negative experience with this company. Do not recommend. They carried boxes marked "Fragile" upside down, broke items in half, water-damaged upholstered items, and their contract obviously requires waiving most claims. I've moved several times, and this is one of the worst moving experiences I've had. Photos include just a few examples.
Business response:
Hi *****,Were sorry to hear you were disappointed with your move. After reviewing your photos and speaking with the crew, it was clear that many of the items were packed with minimal protection and very little packing paper. Unfortunately, fragile items that arent properly cushioned are at high risk of damageeven during a local move.Despite this, we extended a customer service settlement to assist with any cleaning or repairs because we genuinely care about making things right.Element Moving is one of the highest-rated movin... read more
Who knew moving to a third-floor apartment could be so... painless? Element Moving knocked it out of the park! These guys were like moving ninjasquick, efficient, and somehow didn't break a sweat while I huffed and puffed just walking up the stairs. They even finished quicker than expected, which meant I had extra time to sit on my new couch and 'supervise.' Plus, the price didnt make me want to cry! If you're looking for a moving company thats faster than your **** Eats delivery, go withElementMoving!
Business response:
We appreciate your business Niv. Hope your new home is wonderful. If you need to move again, please let us know and share our info with your friends and family.
I have had three seperate moves with element moving. I literally didnt think moving could not be a good experience. However, element moving blew me away- this last time and the two times prior. Everyone was so friendly from the original schedulers to the actual movers. They were on time and there were no surprise costs. This is huge for me. I would 15/10 recommend them
**************** from the first time you call until after my moves are complete was really top notch. Extremely professional and cared for every level of detail to make our move a success. As a repeat client and have used Element several times, this is the only company I would even consider for any of our moves. Amazing level of care and compassion from the entire Element team. Thank you!
Business response:
Thanks *****! We appreciate you taking the write this review. We hope to work with you again on your next project!
I am filing this complaint due to how we were treated after my wife and I decided to hire this company to facilitate our move from ****** to **********, ***** on August 30, 2024. I also want a refund that they claimed they sent but I never received. I hired them based upon their ratings and my wife had several conversations with their representative prior to our move. The job number is 21353-1. On the day of, the movers showed up but told us that the price we were quoted was incorrect. They called their supervisor and he quo... read more
Business response:
We are truly sorry that your move did not go as planned. That is never our intention, as we always aim to provide exceptional service, which has helped us build a strong reputation. Unfortunately, in this instance, things did not unfold as expected.Wed like to clarify a few important details regarding your experience. The price was not increased; rather, we informed you that the job would take longer than initially anticipated, which would naturally affect the final cost. Our goal was to complete the move as promised, and we... read more
I have utilized Element Moving & Storage for residential moves and business moves over the past 15 years. I have also referred Element Moving & Storage to a number of customers. I have always been pleased with their customer service and their moving operations. The moving staff has always been (as they were today for my residential move) meticulous, courteous and knowledgeable. And the price is has always been fair and reasonable (as it was today). Highly recommend!
Business response:
Thanks ***** for your kind words. We appreciate you taking the time to write this review and can't wait to move you again soon!
Frequently asked questions about Element Moving and Storage
How is Element Moving and Storage rated?
Element Moving and Storage has a 4.6 star rating with 986 reviews.
When is Element Moving and Storage open?
Element Moving and Storage is closed now. It will open tomorrow at 8:00 a.m.
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