Elder Broach Properties

Michelle A. C. 

on Birdeye

6 years ago

All business licenses should be revoked. Horrendous customer service. Rude and obnoxious. No urgency with regards to maintenance and repairs. Completely untrustworthy. Scam artists! 

Jodi K. 

on Birdeye

7 years ago

This is a horrible company!!! The worst I have ever dealt with! Made an appointment 5 days in advance and confirmed twice the same day then Julie who was supposed to show me the property cancelled when I was on the way there and had already gotten off of work early. Then sent me a message 45 minutes later saying I am here which she said was meant for someone else....so clearly she cancelled my appointment to meet someone else she deemed more important. I feel sorry for anyone paying this company money for a service. If s... read more

Upset 

on Birdeye

8 years ago

Do not rent form Doug Hicks with elder broach properties. Our home had mold in it and he wouldn't pay to have a test done, my husband and i found what we thought was the issue he sent someone out 2 weeks later to clean the vents but the issues were still there. Then when we moved out he wouldn't give us our deposit back and sent photos of water damages from before we moved in and of a counter from another home. 

Disapointed 

on Birdeye

8 years ago

My husband and I rented from Doug Hicks with elder Broach Properties…. BEWARE!!!! Do not sign a contract or take any of their word for what they say. We are great tennets. Paid rent on time everytime and they never had any issues with us. I have always left my apartment and/or rental home in the same or better condition than when I arrived and have always received my security deposit in full return until now. This is the first time I have ever had a company keep part of my deposit. They found a way to try and nickel and dime... read more

Never A. 

on Birdeye

8 years ago

Please beware!!! Think twice before signing a contract to rent or to place your own home with this company! Not one time in my 14yrs of a remarkable rental history has a company ever kept my deposit. I am diligent about always doing the right thing, always be kind, always leave a home better than when you found it. No exceptions. This company found a way to nickle and dime every last cent of my deposit. This is unacceptable. They should be ashamed of themselves. I did the right thing and got slapped in the face for it. 

tammy 

on Birdeye

9 years ago

I have rented from them for 2 years now and have had nothing but trouble they as very rude and very unprofessional. They never accept responsibility for anything. It's always the tenants fault. Can't wait for my lease to,be up! 

keith 

on Birdeye

9 years ago

There flat out crooks,we lived there 4 years and had multiple maintenance issues that took forever to get resolved.we moved out and they kept my 1000.00 deposit and sent me a bill for an additional 500.00 saying they had to replace carpet and patch nail holes,the carpet was old when we moved in and was in same condition when we left,I urge people not to deal with them 

L 

on Birdeye

9 years ago

We love our house and that is the ONLY reason we put up with the WORST management company in Charlotte and maybe the USA. Trish Norton, who is in charge of maintenance requests is incompetent, unresponsive, and might as well have been on vacation since the first time we submitted a maintenance request 3 MONTHS AGO. Still not done. She had an excuse for everything and claims that she "called us back" although interestingly enough, caller ID has no record of this so called follow up. Renters beware! This lady should not sign o... read more

Disappointed r. 

on Birdeye

9 years ago

Can not believe this company is allowed to be in business. If you're thinking about renting from them, don't! You will most definitely be disappointed.