Elara Caring

Cheyenne 

on Google

a day ago

Canceling today!!! Would not recommend! Some are good but they send different people in my house every week and they all have something different to say (trying to control my house hold) and then they just sit at the table not doing anything then have the nerve to say they need to look at every room ummm no I have a child so you will not be going in my room or his room so u can put cameras?? I think not all they wanna do is try and look for something they dont agree with. Again this is MY HOUSE NOT UR PATIENTS. I do the same... read more

Joe Williams 

on Google

2 months ago

All of the Elara personnel have been wonderful. On the occasion that my wife had a quickly escalating infection, I called the 800 number was answered immediately and in about 20 minutes a nurse was at our home. The nurse (Dara) immediately contacted the surgeon and came up with a plan immediately. All the Elara nurses and therapists have been very professional and caring. We have never had any of the problems mentioned in some of the other reviews. 

Donna Plumlee 

on Google

a year ago

They conveniently hang up every time you call them. Can never get ahold of the PCA manager. They never call when a PCA is going to be late or isn’t going to show up. And there is no way to get through to them to ask questions or leave a complaint. If you really need PCA assistance on a regular basis this is definitely not the place to get it from. They don’t even lay eyes on the people they send to your homes. I’ve had a few tweekers in the years I’ve had this company and very few reliable PCAs who usually leave because they... read more

Joyce Mckee 

on Google

2 years ago

Frankly, I was quite surprised by such low reviews. The nurses took very good care of my needs as did PT. I can't give a 5 due to inconsistent scheduling a few times, but that was a minor issue. All personnel were caring and professional. I would definitely use them again if the need arises. 

Cheryl C 

on Google

3 years ago

After using Elara a few weeks, they started not precalling to schedule appointments and were showing up days late and coming later than the time set. Plus my pic-line needs changed on a regular routine which was stressed by Dr. So I had to let them go, for weeks, they have not sent my Dr a release form, which is needed so I can get supplies from a company. They do this to cause stress and most likely are charging for derbies not rendered. I have reported this to several places that need to know they do not ḍo a good job, not... read more