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El Pollo Loco
- Mexican
- Cypress, CA
About this business
While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco, we be... read more
Location details
5959 W Cerritos Ave, Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedThe service is good and everyone is friendly
The workers are friendly at this location, but be advised, this location marks up their product +.49-.60 for items. For instance, a crunchy taco here is $2.49 and it's only $1.99 at the one on Golden West/Knott. Why pay more for the same product?
The workers are friendly at this location, but be advised, this location marks up their product +.49-.60 for items. For instance, a crunchy taco here is $2.49 and it's only $1.99 at the one on Golden West/Knott. Why pay more for the same product?
Business response:
Cory, we’re so sorry to hear about your recent experience with us. Your feedback is extremely valuable to us and we appreciate you taking the time to reach out. Thank you.
YES THE FOOD AND SERVICE SUKS ,,,AND SOMETIMES THEY DONT EVEN SPEECK ENGLISH ,,,SHAME ,
YES THE FOOD AND SERVICE SUKS ,,,AND SOMETIMES THEY DONT EVEN SPEECK ENGLISH ,,,SHAME ,
Business response:
Lucy Sousa We’re so sorry to hear about your recent experience with us. Food quality and customer service are top priorities of ours, so we thank you for taking the time to bring this to our attention. If you could please provide these details to us at www.elpolloloco.com/contactform to ensure the appropriate actions are taken, we would greatly appreciate it. Thanks for your feedback!
Went to elpollo loco for lunch they tried to give me some burnt ass strips they had to be told bout there self so they made me some new ones turned around and gave my coworker who just so happen to be in the drive thru the ones they tried to give me! They should be ashamed of themselves!
Business response:
Shonnie Jaay We’re so sorry about your experience at this location. Please contact us at www.elpolloloco.com/contactform so we can notify the restaurant and look into this. We want to make it right. Thanks for your feedback.
Their avocado salads are a joke. Nothing like the TV ads. You barely get one piece of avocado, if that much
Frequently asked questions about El Pollo Loco
How is El Pollo Loco rated?
El Pollo Loco has a 4 star rating with 654 reviews.
When is El Pollo Loco open?
El Pollo Loco is open now. It will close at 6:00 p.m.
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