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El Pollo Loco
- Mexican
- Las Vegas, NV
About this business
Location details
4292 Blue Diamond Rd, Las Vegas, NV 89139, Las Vegas, NV, 89139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
Very bad service. The chicken had feathers, the workers are very rude and complained over a simple request for salsa.
You get ignored then they have nerve to act like I’m bothering them. I placed an online order and Aaliyah was so rude. Won’t be back to this location. Anytime soon. Thanks Aaliyah. The lettuce on my salad is old and disgusting. It’s sad because I love this place usually but today was a total fail.
11/11/25; 7:00PM Encountered the rudest drive-thru employee(female). In the past, there were mistakes with the orders and the chicken was awfully old and hard. But tonight was my last straw for this location. Never expected an over the top customer service but just to be treated with respect. If the food isn't at least decent, teach the employees simple customer service etiquette. Sometimes it could be a reflection of management.
This place was about to close 9pm hey said I have to take it to go burrito is small that's a $11 burrito it should be bigger and also arrived cold. 🥶 Worst pollo loco I've been to
I mean, booooo, dont waste your money. Any nostalgia one may have about this good old place, is just that. Don't go and ruin your good old 1990' something memories of this place. Trust me when I tell you, all the good stuff remains in the 90's.. 1 star for food, cuz, um, yuck. 2 stars for service, cuz its almost fully self-automated. One star for Atmosphere..
Frequently asked questions about El Pollo Loco
How is El Pollo Loco rated?
El Pollo Loco has a 4 star rating with 861 reviews.
When is El Pollo Loco open?
El Pollo Loco is open now. It will close at 10:00 p.m.
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