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El Pollo Loco
- Mexican
- Anaheim, CA
About this business
Location details
110 W Ball Rd, Anaheim, CA 92805, Anaheim, CA, 92805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 11:00 p.m. | |
| Tue | 9:30 a.m. to 11:00 p.m. | |
| Wed | 9:30 a.m. to 11:00 p.m. | |
| Thu | 9:30 a.m. to 11:00 p.m. | |
| Fri | 9:30 a.m. to 11:00 p.m. | |
| Sat | 9:30 a.m. to 11:00 p.m. | |
| Sun | 9:30 a.m. to 11:00 p.m. |
Came to the store the first time, and the employer taking care of the front did not offer to help us, I asked nicely to help us since we had people that were seniors and she right of way said you can go ahead and order from the Machine and turned and dismissed us showing her back, I quickly saw another senior and I quickly advised her to please assist the senior since he didn’t know how to use the machine , I told him that she didn’t want to help so I insisted for her to help him so she suddenly change her mind and offer to ... read more
Terrible service all tables dirty no one even notices anyone needing help with the kiosk.
Same time good Same time not good
The staff constantly gets my order wrong, whether I use rhe drive thru ir door dash. Its sad. I spoke with someone who called himself the assistant manager and he flipped the script to where I was at fault for continuing to give them chance after chance 🤷🏾♀️. So yeah writing a letter to the corporate office because no one way should a customer be blamed for staffs laziness, inaccuracy or inability when it comes to putting together an order.
It's good but very expensive
Frequently asked questions about El Pollo Loco
How is El Pollo Loco rated?
El Pollo Loco has a 3.9 star rating with 1,396 reviews.
When is El Pollo Loco open?
El Pollo Loco is closed now. It will open at 9:30 a.m.
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