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El Pollo Loco
- Mexican
- Alhambra, CA
About this business
Location details
2528 W Commonwealth Ave, Alhambra, CA 91803, Alhambra, CA, 91803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 11:00 p.m. | |
| Tue | 10:00 a.m. to 11:00 p.m. | |
| Wed | 10:00 a.m. to 11:00 p.m. | |
| Thu | 10:00 a.m. to 11:00 p.m. | |
| Fri | 10:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Google Maps shows that this place closes at 11 p.m., but when I arrived around 10:30, the store was already locked. I had no choice but to go through the drive-thru. Before I even said a word at the window, the employee inside rolled her eyes and slammed the window shut loudly. When I asked why she treated me that way, she said the store closes at 10 p.m., so I should come before 10 next time. But that's no excuse for poor customer service—employees who refuse to serve customers properly shouldn't be working in the first pla... read more
Service to slow
Usually the food is consistent, but this location had very small portions and was out of the basics...tortillas and green salsa. The staff was not fazed at all... sort of "take it or leave it". This location recently to moved to primarily having customers order their own food via a kiosk...I did notice older customers struggling until a staff member finally "noticed" them and helped. Maybe I'll give them another try at some later date. So...gave this location another try and it did marginally better .. maybe they're on an up... read more
The chicken is good. Its definitely a horrible place for vegetarians
Frequently asked questions about El Pollo Loco
How is El Pollo Loco rated?
El Pollo Loco has a 3.5 star rating with 1,376 reviews.
When is El Pollo Loco open?
El Pollo Loco is open now. It will close at 11:00 p.m.
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