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El Pollo Loco
- Mexican
- Las Vegas, NV
About this business
Location details
6271 N Decatur Blvd, Las Vegas, NV 89130, Las Vegas, NV, 89130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 10:30 p.m. | |
| Tue | 9:30 a.m. to 10:30 p.m. | |
| Wed | 9:30 a.m. to 10:30 p.m. | |
| Thu | 9:30 a.m. to 10:30 p.m. | |
| Fri | 9:30 a.m. to 10:30 p.m. | |
| Sat | 9:30 a.m. to 10:30 p.m. | |
| Sun | 9:30 a.m. to 10:30 p.m. |
This place needs to be shut down. Absolutely horrific restaurant, my first experience was walking into the disgusting restroom, I felt like I should get started on antibiotics after using it. It doesn't appear that the staff ever cleans. As for food, we ended up not eating because, they use kiosks for ordering and the staff doesn't offer any assistance at all.Im not sure if any of them spoke English. Stay away from this horrific location. This isn't a reflection on other location, just this filthy one.
I went in for two chicken guacamole burritos and I was hungry so I ate it but damn the chicken was burnt bit and I had so much water from the beans my burrito was a mess but again HUNGRY!
I went inside today to place my order, staff was awesome at helping me with the kiosk, when I got my order it did come up wrong, neither faults but Steven helped me get everything right and got a coupon for next time. He was nice helpful and understanding, perfect customer service, now days that is hard to find in some restaurants but Steven thank you very much, also when I got home I was missing something, I called and spoke with Mel she was very professional and very understanding and passed on to the next manager to make ... read more
Restaurant was an absolute hot mess. There were only a few clean tables and there were homeless people sleeping around some of the booths. Floor was wet and sticky. The bathrooms smelled really bad on the inside.
Frequently asked questions about El Pollo Loco
How is El Pollo Loco rated?
El Pollo Loco has a 3.9 star rating with 1,091 reviews.
When is El Pollo Loco open?
El Pollo Loco is open now. It will close at 10:30 p.m.
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