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El Pollo Loco

4.2

About this business

While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco, we be... read more

Location details

5415 El Cajon Blvd, San Diego, CA, 92115, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2790 reviews
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Nauj Susej Zerep's profile image
Nauj Susej Zerep 
recommend  Recommended
4 years ago

la calidad de sus ingredientes su forma de preparar el marinado a sus tiempos el estilo de pure sus salsa de la casa y sobre todo su atencion.saludos equipo hector mayra y carlos 

Tomas Hernandez's profile image
Tomas Hernandez 
5 years ago

the lady should be fired. 

Rafael Gasper's profile image
Rafael Gasper 
5 years ago
David Prach's profile image
David Prach 
recommend  Recommended
6 years ago

Great food,Lots of chiccen. 

Business response:

Thanks, David! If you haven’t already, please visit www.elpolloloco.com/rewards to download our app and join LOCO Rewards! You'll get a free Original Pollo Bowl with purchase when you join! If you haven’t already, please visit www.elpolloloco.com/rewards to download our app and join LOCO Rewards! You'll get a free Original Pollo Bowl with purchase when you join! 

Darthpaul T Legler's profile image
Darthpaul T Legler 
6 years ago

WORST SERVICE , WILL NOT GO BACK , CHICKEN WAS DRY AND OLD 

Lisa Thomas's profile image
Lisa Thomas 
7 years ago

The food was ok. However I've been there 3 times this month and the customer service wasn't that great... 

Business response:

Lisa, we’re so sorry to hear about your recent experience with us. Customer service is important to us, so we thank you for taking the time to bring this to our attention. If you could please provide these details to us at www.elpolloloco.com/contactform to ensure the appropriate actions are taken, we would greatly appreciate it. Thanks for your feedback. 

Rachel Reyes's profile image
Rachel Reyes 
7 years ago

Shrimp tacos and horchata bomb. I love this place and for your info. They also accept ebt. Lol 

Ana Iris's profile image
Ana Iris 
7 years ago
Felix Navarro's profile image
Felix Navarro 
8 years ago

Service was fast signature tostada was my first time ever ordering it !! Was surprised very good n fresh salad 🥗 get it more often even if not a salad guy 

Business response:

Felix Navarro we always encourage our customers to come and try new things, thanks for the great review! 

Frequently asked questions about El Pollo Loco

How is El Pollo Loco rated?

El Pollo Loco has a 4.2 star rating with 790 reviews. 

When is El Pollo Loco open?

El Pollo Loco is open now. It will close at 6:00 p.m.  

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