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El Pollo Loco

4.8

About this business

Location details

19171 Brookhurst St, Huntington Beach, KY, 92646, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.822 reviews
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David Chavin Garcia's profile image
David Chavin Garcia 
4 years ago

Special surprise on my chips. Will be calling corporate. People be careful. 

Alicia Bianan Bueno's profile image
Alicia Bianan Bueno 
recommend  Recommended
4 years ago

The stuff was so nice good attitude very helpful people 

Candy Young's profile image
Candy Young 
5 years ago

We ordered over $60.00 in food from grub hub. We got no salsa, no napkins and the chicken was burnt. So disappointing!!!!!!! 

Business response:

We’re so sorry to hear about your recent experience with us. Food quality and customer service are top priorities of ours, so we thank you for taking the time to bring this to our attention. If you could please provide these details to us at https://www.elpolloloco.com/contact-us/ to ensure the appropriate actions are taken, we would greatly appreciate it. Thanks for your feedback! 

Marie Williams's profile image
Marie Williams 
recommend  Recommended
5 years ago

I love the food when it’s freshly cooked. And that’s when it’s very delicious. 

Nauj Susej Zerep's profile image
Nauj Susej Zerep 
recommend  Recommended
5 years ago

la calidad de sus ingredientes su forma de preparar el marinado a sus tiempos el estilo de pure sus salsa de la casa y sobre todo su atencion.saludos equipo hector mayra y carlos 

Karina W Portillo's profile image
Karina W Portillo 
recommend  Recommended
5 years ago

Muy mala experiencia hoy pase comprando una doble chicken avocado salad y tenía un cupón de 10 rewards en mi cuenta pues lo use y el joven que estaba ayudando ala cajera lo escanio y cuando le dijo ala cajera que le estaba enseñando a el training ella le gritó bien feo la cajera seyama consuelo en ese momento le pregunté porque se enojaba y ella me ignoro total . Pobre joven el era dela raza afroamericano y la cajera Latina . 

Karina W Portillo's profile image
Karina W Portillo 
recommend  Recommended
5 years ago

Muy mala experiencia hoy pase comprando una doble chicken avocado 🥑 salad y tenía un cupón de 10 rewards en mi cuenta pues lo use y el joven que estaba ayudando ala cajera lo escanio y cuando le dijo ala cajera que le estaba enseñando a el training ella le gritó bien feo la cajera seyama consuelo en ese momento le pregunté porque se enojaba y ella me ignoro total . Pobre joven el era dela raza afroamericano y la cajera Latina . 

Jessica Soto's profile image
Jessica Soto 
5 years ago
Quiroa E. Christian's profile image
Quiroa E. Christian 
recommend  Recommended
5 years ago

good Flavor and good service 

Business response:

Thank you so much for the great review, Chris ! Also, If you haven’t already, please visit www.elpolloloco.com/rewards to download our app and join LOCO Rewards! You'll get a free Original Pollo Bowl with purchase after your first visit! 

Frequently asked questions about El Pollo Loco

How is El Pollo Loco rated?

El Pollo Loco has a 4.8 star rating with 22 reviews. 

When is El Pollo Loco open?

El Pollo Loco is open now. It will close at 6:00 p.m.  

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