This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
El Burro
- Restaurants
- San Jose, CA
About this business
Location details
1875 S Bascom Ave, Ste 570, San Jose, CA, 95008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Best Mexican Food By Far – The food is fantastic and the service is fine, they get the job done. I always order chili verde for dipping with the chips and salsa. Absolutely to die for! Definitely one of the best restaurants in all of the bay area. I have been going to El Burro for over 17 years and recently moved to central California, it was definitely the number one thing I missed. We try to make it back there once every couple months because it is just that good! :)
The food is appalling – My wife and I ended up here after a mixup in coordination. The place looks nice enough and the outside dining area is comfortable on a warm night. I ordered a mexican steak, which comes with a salad. The salad was iceberg and cabbage from a bag served in a plastic bowl with a single slice of beet on top. The steak was served in strips with tomatoes, green peppers, onions, and cheese (all as advertised), but under a lake of gravy from a can. While the food was served quickly the gravy had cooled enough... read more
The manager in campbell is not good in customer – we dont understand their service, before we able to purchased the thousand island dressing to go for a few times, Later the employee said they are not selling it, when asked why ? He said that the manger got so upset. . The manager said No one should sell it or the employee wil be terminated, the manager in campbell should not threatened the employee. They should also allow the customer to purchase the salad dressing because we like the taste of the dressing.
Editorial Review by Lorraine Sanders – Inexpensive Mexican fare and heaping portions attract mall-goers, families and 20-somethings alike to this Pruneyard eatery.
WHY DOES THE KITCHEN HAVE ONE SPOON FOR RICE AND ONE FOR BEANS? – First things first: The food is awesome! The steak fajita's and chili Colorado dishes are my favs. I can always count on large portions and piping "hot" food. The food might be "hot" yet the service sometimes leaves me "cold". For example, some servers kindly accommodate the customers requests, while others play by the book, lack personality, and almost fear the management. Now for the spoon controversy: It is almost impossible to request 1/2 portions on beans... read more
El Burro Is Muy Delicioso ***** – I've tried many Mexican restaurants over the last 25 years and I'm always wishing I had gone to EL BURRO instead. I always order the Chili Verde Burrito or Chili Releno. Both are consistently delicious, with just the right amount of heat for my not-so-bold taste buds. Their refried beans and rice are the best around (I sometimes order just these 2 side dishes w/sour cream - yum!). I have never found the service lacking and enjoy the outdoor seating (seasonal). The only downside is that it is... read more
Best Chili Colorado in town! – I have been going to El Burro for at least 20 years. It is one of the best mexican places in the San Jose area. I highly recommend the chili colorado. It is excellent! It is made with lean cuts of beef and cooked perfectly. Parking can be a pain because it is located in the Pruneyard. The service is not that good, waiters work too many tables and seem to run around a lot.
El Burro = El Stuffo – If you're looking to stuff your face with Mexican Food, El Burro is the place to go. They offer Super Size Portions & Very Taste Food at very low price. Upon entering El Burro they ambiance of the place is amazing. Reminds me of walking into an old west movie in an old fashion spanish villa. The menu offer is good and offer all the traditional mexican favorites. Expect to pay between $5 - $8 for appitizers and about $13 for main courses. The food here is good mexican food but the portion sizes are HUGE... read more
Go for the food, not the service – I have been going to El Burro for years. The food is consistently good but the service is consistently poor. This is a busy restaurant and it seems they don't really care about customer service. One time I even asked to speak to the manager and, although he listened, he still didn't seem to get that they should "try and please the customer". My favorite entree is the chili colorado. The fajitas are also good but are only served with beans, no rice. Trying to get a little rice is a hassle un... read more
Frequently asked questions about El Burro
How is El Burro rated?
El Burro has a 3.9 star rating with 172 reviews.
When is El Burro open?
El Burro is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com