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Efficient Home Solutions
- Contractors
- Plano, TX
About this business
Efficient Home Solutions - Trusted Care for your Heat and Air. Our family of trained HVAC professionals provides North Texas families with heating and air conditioning maintenance, repair, service, sales, and installation.
Location details
1105 E Plano Pkwy #2, Plano, TX, 75074, United States
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Great honest company that doesn't over charge for anything. I love them! Great staff.
Business response:
Thank you so much, ******, for the kind words and 5-star review on the Better Business Bureau website! We truly appreciate your continued trust in Efficient Home Solutions to care for your ************ in *****, Plano, and ******** rental properties. It means a great deal to us to be recognized as a company that values honesty, fair pricing, and excellent service.Our team is committed to providing top-quality AC repair, AC maintenance, and complete new high-efficiency heating and air conditioning system installations for hom... read more
It was 82 degrees in the house and the weekend. Needed repairs asap and *** rescued us efficiently without adding on anything unnecessary. He was pleasant and professional, the cost was about what I expected for weekend rescues, and he even did a quick check of the system after the repairs as an added safety measure for no charge. All went faster and smoother than I dared hope. Thanks, *** and Efficient Home Solutions! Youre my new Go-To AC repair pros!
*** has been amazing to work with. We completely trust him and are thankful for the level of service he's provided over the years. Thank you, ***!
Reliable Trustworthy Always ask for **** when we can get him.
My AC compressor stopped working due to the capacitor failing. Called the front office to schedule appointment. They said don't quote pricing and just that the trip charge would be $99 (weekday afternoon hours and I'm nearby). I assumed the trip charge would count toward to total repair cost like all the other companies. Front desk told me the technician would call on the way and I can ask about pricing then. The technician called and quoted $289 for capacitor + $99 trip charge, total $388. With 2 small children (1 sick) and... read more
Business response:
This client system was fixed at a discounted price for the total ticket, he was given a 1yr warranty on the part and he did a have a choice not to accept the price and the technician would have moved on to his next call. We did offer to go out and removed the part if he wanted and he did not want us to do that. either.
Was charged $594 to replace a capacitor. The trip fee of $189 I agreed to, but $445.36 for a capacitor? Please. When i questioned why so much, the tech told me he put in a "special capacitor that works with all". Last I checked capacitors were like $20!I think this is unscrupulous business practice, and price gouging. *** noticed several other simiar complaints from others especially on yelp and even on BBB review.I just dont think it makes business sense to price ***** and to to run an honest business this way. I definitely... read more
Business response:
*********************,Thank you for sharing your review of our pricing, how your math is off. It was $149 for the service call and $445 for the capacitor for a total of $594.When we spoke in person over the and I gave you the option of a less expensive service call on a normal business day, you chose the Sunday Late night service call. When the technician shared the price with you over the phone, you had the option to not purchase the capacitor, however you chose to purchase the capacitor and get your tenant up and cooing. I... read more
We bought 3 AC/Heating units for our four-thousand square foot home in November of 2022. The ownerDavidprovided ** with (1) the best personal feeling of expertise among five companies that I contacted and had come out and look, and (2) he provide us with a great rate on all three unitsit was not the cheapest bid, but also not the most expensiveit was right in the middle of five separate bids we were provided. I do my homework, I ask numerous in-depth questions, and had *************** through our home more than twice. He ans... read more
Great experience! We felt that they were honest & gave us realistic options. They were quick & reliable. We will continue to work with them in the future.
Business response:
WK Do, Thank you for taking the time to log in to the BBB and write us this review. We appreciate your business. I cannot tell from your name or your email which client you are and what we did for you, but thank you again.***** ************
We were recommended Efficient Home Solutions by our general contractor during a recent remodel, where we wanted to adjust a vent for a room that was being closed off. ***** and ******, came to the house, listened to our concerns about the quality of our existing central HVAC system and began investigating. ***** noticed that the original HVAC system did not have properly sized return vent volumes, which was causing the unit to not be as efficient. They gave a couple of options for retrofit the existing system, but since the ... read more
Frequently asked questions about Efficient Home Solutions
How is Efficient Home Solutions rated?
Efficient Home Solutions has a 4.7 star rating with 349 reviews.
When is Efficient Home Solutions open?
Efficient Home Solutions is open now. It is open 24/7.
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