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Efficient Home Solutions
- Contractors
- Plano, TX
About this business
Efficient Home Solutions - Trusted Care for your Heat and Air. Our family of trained HVAC professionals provides North Texas families with heating and air conditioning maintenance, repair, service, sales, and installation.
Location details
1105 E Plano Pkwy #2, Plano, TX, 75074, United States
Get directions
Reliable Trustworthy Always ask for **** when we can get him.
My AC compressor stopped working due to the capacitor failing. Called the front office to schedule appointment. They said don't quote pricing and just that the trip charge would be $99 (weekday afternoon hours and I'm nearby). I assumed the trip charge would count toward to total repair cost like all the other companies. Front desk told me the technician would call on the way and I can ask about pricing then. The technician called and quoted $289 for capacitor + $99 trip charge, total $388. With 2 small children (1 sick) and... read more
Business response:
This client system was fixed at a discounted price for the total ticket, he was given a 1yr warranty on the part and he did a have a choice not to accept the price and the technician would have moved on to his next call. We did offer to go out and removed the part if he wanted and he did not want us to do that. either.
Was charged $594 to replace a capacitor. The trip fee of $189 I agreed to, but $445.36 for a capacitor? Please. When i questioned why so much, the tech told me he put in a "special capacitor that works with all". Last I checked capacitors were like $20!I think this is unscrupulous business practice, and price gouging. *** noticed several other simiar complaints from others especially on yelp and even on BBB review.I just dont think it makes business sense to price ***** and to to run an honest business this way. I definitely... read more
Business response:
*********************,Thank you for sharing your review of our pricing, how your math is off. It was $149 for the service call and $445 for the capacitor for a total of $594.When we spoke in person over the and I gave you the option of a less expensive service call on a normal business day, you chose the Sunday Late night service call. When the technician shared the price with you over the phone, you had the option to not purchase the capacitor, however you chose to purchase the capacitor and get your tenant up and cooing. I... read more
We bought 3 AC/Heating units for our four-thousand square foot home in November of 2022. The ownerDavidprovided ** with (1) the best personal feeling of expertise among five companies that I contacted and had come out and look, and (2) he provide us with a great rate on all three unitsit was not the cheapest bid, but also not the most expensiveit was right in the middle of five separate bids we were provided. I do my homework, I ask numerous in-depth questions, and had *************** through our home more than twice. He ans... read more
Great experience! We felt that they were honest & gave us realistic options. They were quick & reliable. We will continue to work with them in the future.
Business response:
WK Do, Thank you for taking the time to log in to the BBB and write us this review. We appreciate your business. I cannot tell from your name or your email which client you are and what we did for you, but thank you again.***** ************
We were recommended Efficient Home Solutions by our general contractor during a recent remodel, where we wanted to adjust a vent for a room that was being closed off. ***** and ******, came to the house, listened to our concerns about the quality of our existing central HVAC system and began investigating. ***** noticed that the original HVAC system did not have properly sized return vent volumes, which was causing the unit to not be as efficient. They gave a couple of options for retrofit the existing system, but since the ... read more
Dring was called to fix my noisy, but functioning, furnace. 5 minutes after they arrived they announced that it was a blower and motor that needed to be replaced. Approx. cost *******. Their recommendation was to replace the furnace for around $6000. I said no thanks.I called Efficient Home Solutions on a Saturday at 8am (in advance of the hard freeze). After a talk with owner ***********************, he offered a possible fix. His tech, ***** was at my house at 11am. One hour later it was fixed. $250.00 ********************... read more
Business response:
****,Thank you for the opportunity to help your Family with your comfort concerns. It was our pleasure to provide a repair on your system. We so appreciate when client take the time to write a review, thank you.***********************
My AC went out on the 4th of July. Called Efficient Home solutions. The response was quick. I got charged $478 for a blown capacitor. The $189 trip fee which I was told upfront was fair for a Holiday weekend. However, the 289$ for a Capacitor that at most costs 20$ was not. It was Price Gouging.
Efficient Home Solutions came to our home to do an evaluation on the why some rooms were hot while others were freezing. They recommended attic insulation. My husband was skeptical as he is with everything and everyone related to construction or home services. He finally agreed and the insulation was installed. We began to notice that the differences as May heated up to record temperatures. One of the strongest recommendations we can give is my husband telling me that "it was money well spent". A week ago I received our elec... read more
Business response:
Mrs. ******* Thank you for taking the time to write us a review, It was my pleasure to assist your Family with your comfort needs as well as you energy efficiency concerns. I am so happy you are comfortable and its costing you less money to be comfortable. David XXX-XXX-XXXX ehshvac.com
Frequently asked questions about Efficient Home Solutions
How is Efficient Home Solutions rated?
Efficient Home Solutions has a 4.7 star rating with 322 reviews.
When is Efficient Home Solutions open?
Efficient Home Solutions is open now. It is open 24/7.
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