Eduardo's

nayar 

on Citysearch

14 years ago

Why is Eduardos still in business???? – I had the misfortune to go to this store to get my daughter's dress as part of the Court in a quincineira - this was not out of choice! In spite of measurements, the dress needed alteration. They wanted $45 up front for alterations over and above $119 for the dress. Dress never did fit and I asked for my money back so I could get it altered some place else. That started the drama!!! The owner, Eduardo, is the rudest bigot and chauvanistic person I have ever met. He obviously could not ... read more

monie luv 

on Citysearch

15 years ago

Horrible Service, Rude to their customers – ordered an organza cathedral length veil with white piping. I asked for it to be ready on a Friday, the day before my portraits would be taken. On Friday morning I got a call from one of the employees apologizing that she would not be able to complete my veil that day. When she unrolled the organza there wasn't enough to make it cathedral length. She would have to order more organza. She said I could go in and pick up my deposit. When I arrived a manager, whom I can't remember her ... read more

CSMobileUser 

on Citysearch

15 years ago

HORRIBLE OWNER – My wedding is out of state, and I went today to look at bridesmaid dresses. I was scared to go in because it looked very run down and I'm being nice! I went in anyways and the owner stared at me and finally stood up and asked where the wedding was. - told him it was in Tennessee and he kept saying where? And I repeated it 5 times!! Then he said well you're not going to order the dresses here, so you should just go. I couldn't believe how rude he was and he wouldn't even let me look at the dresses!!! There ar... read more

IreneR 

on Citysearch

15 years ago

THE WORST CUSTOMER SERVICE I'VE EVER WITNESS AND EXPERIENCED – This place is a scam. They draw you in by telling you they have the least expensive tuxedos but then they tack on other expenses. We recently rented a tuxedo from there and will never return. While my son was trying on his tuxedo a young black male arrived to pick up his tuxedo. The owner told him, "and don't drag your pants because if you get them dirty, you will have to pay full price!" This other customer in the store stated, "that was a such a inappropriate c... read more

seh0041 

on Citysearch

16 years ago

I Will NOT Use Them, Based on 3Horrible Phone Calls – I just got off the phone with someone at Eduardo's who needs some SERIOUS customer service training! I called about 5 stores in San Antonio and asked them to look up a bridesmaids dress. They politely did that for me. I haven't had luck finding it, so I called this place. Here's how the conversation went: Guy: Eduardo's Me: Hi, I'm trying to find a certain bridesmaids dress; if I give you the designer name and style number, can you tell me if you carry it? Guy: What?? Me:... read more

TxFancy7 

on Citysearch

16 years ago

Class Action Suit Well Deserving.......... – How these people maintain their clientele is beyond me. They are VERY rude. I was told my wedding dress would be there in 4-6 wks. They called & told me it was there. I went to pick it up (unfortunately on Saturday) and was yelled and cursed at for having the audacity to want to pick up my dress on a weekend. Then found out that my dress wasn't even in and would not be in for another 4-6 wks. Meanwhile the 'gentleman' behind the counter was flailing his arms and cursing and yellin... read more

Missez 

on Citysearch

16 years ago

AVOID THIS HORRIABLE BUSINESS!!!! – I have rented a tuxedo and returned it on time. I was under the impression everything was okay. The next day I have an unauthorized charge on my credit card. I called and spoke with Frank (THE RUDE OLD MAN)to ask what the charge was for? He told me because the white pants were ruined and not re-rentable. I told him the pants were not damaged in any way they were just a little dirty from them touching the floor. He was very rude to me and hung up on me once I asked why I wasn?t told the sam... read more

12aggies 

on Citysearch

16 years ago

Avoid this STORE!!!!!!! – Avoid this store if possible....The OLD MAN that treats people BAD.verbally assulted me infront of 14yearold girls.These girls went home in tears because of what they saw that afternoon.My daughter chose that location because she found a dress she liked I was against it but we couldn't find that dress anywhere else.The girls went for a fitting they told me the dresses would be in by the end of August,we got all the girls together for a last fitting.Well some of the dresses were to small (about 6 dre... read more

AlrightKid 

on Citysearch

17 years ago

Great Place - Great People – We have four children. We have been customers of Eduardo's for years. Yes, Edwardo is straight forward and very to the point. He and his family are some of the sweetist people I have ever worked with. We have rented/bought all of our formal wear (proms, weddings, graduations, etc) from them over the years and have been more then satisfied. We have never experienced a problem with any transaction. They have always been more than accommodating.