This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Eco Smoke
- Retail
- Huntsville, AL
About this business
Location details
4925 University Dr NW #168, Ste 168, Huntsville, AL, 35816, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I starting vaping 3 years ago in order to quit smoking so I am knowledgeable about the products & prices. I am new to this area and needed to find a local store I could give my business to. On my first visit I only needed a tank and knew the exact one I wanted. The service was un-attentive and made me feel as though I was a burden and she had better things to do. I gave it another shot and this experience was mind blowing. The rep I dealt with acted like he had alot of knowledge about the products however I was asking about ... read more
...just what a vape shop should be. great lit'l shop... i went in to learn about vapor, and Morgan very professionally introduced plenty of flavors and excellent mod options. Feels like a shop where you are welcomed to sit down and enjoy. ...lots of options, friendly offerings, and very enjoyable experience.
I've been shipping Eco Smoke for over a year, and have not had anything but great experiences. Sometimes the wait can be long, but I'll just sit at their flavor bar and try some new liquids. These guys have always been helpful when I'm having issues with my batteries or atomizers. Eco smoke prices are mostly spot in with the Internet when looking at hardware and systems and I don't have to pay the shipping. Not to mention they DO carry authentic systems and clones, and are clearly marked. These guys have truly helped me and ... read more
Everytime I think about the day I walked into Eco Smoke I feel like an idiot. I should feel happy that I stopped smoking but I was ripped off galore! To start with, you have to take a number and wait until someone can get to you. I can understand this for those new to vaping since they need more in depth assisance but for returning customers I can see this as being a pain. Since people don't do their homework before going into such a store it stays busy because they don't realize how much they're overpaying. Anyways, I didn'... read more
My husband bought a whole set up from eco smoke store on University Drive in Huntsville. He liked it so well, I decided to go in and purchase one for myself. We went in and they were out of the same set ups but they "put one together" for me. I got to the car and realized it was leaking oil and walked back to the door. They were closing the store and had locked the door.. The employees acted as if they didn't see me.(when they clearly seen me trying to get their attention) ...I went back in the following morning and they ref... read more
Thanks to the guy who stayed a half hours past closing. I was having a problem with an atomizer I bout a month ago, and the sales person stayed late with me and helped me figure it out. I've been coming here for months and have had nothing but great service! I am always impressed with how polite and knowlegeable they are. I just don't get the bad reviews I saw here, so felt compelled to tell my story. Maybe some people should learn to take responsibility for thier own actions. If I drop and break my tv I don't expect BBuy to... read more
I was having a problem with my atomizer I bought a month ago, so I took it back to them to see what the problem was. The sales guy stayed and helped me for a half hour after they closed. He very nicely explained what the problem may be, and we seemed to have it solved. Thanks to the sales guy for staying late and helping me figure it all out! I don't understand the bad customer service claims. I've been coming here for months and they have always been very polite and helpful to me. But then again I don't feel entitled and ex... read more
If you are thinking of shopping here: I wanted to let you know how displeased I was with your customer service. I had recently purchased an atomizer and apparently used it incorrectly. Now keep in mind when I came in and purchased the atomizer that I had been purchasing others from online stores. The Ecosmoke sales lady never asked if I had any questions or concerns and didn’t bother to tell me that you had to put at least 50 drops of your eliquid in the container before use. I assumed it was like the other atomizers I had u... read more
I really enjoyed my time with the guys and gal at Eco smoke. They are all so very friendly and willing to help. I never thought I could stop smoking, but now I'm what they call a vaper ...lol. They are always very friendly and helpful even when I'm having problems with my stuff. They always show me how to use my atomizers and stay on me about keeping my batteries clean haha. I have converted all my friends!
Frequently asked questions about Eco Smoke
How is Eco Smoke rated?
Eco Smoke has a 4.3 star rating with 206 reviews.
When is Eco Smoke open?
Eco Smoke is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com