Eby Jeff DDS

Anonymous 

on Wellness

11 years ago

My family and I just moved to the Ephrata area and there is nothing scarier than trying to find new doctors in an area you're not familiar with. Thankfully I found Dr. Eby's office through my insurance's website because Dr. Eby and his entire staff are wonderful from the moment you step foot in the door! The waiting room is fresh and relaxing with a great big fish tank on one wall that my kids and I loved to look at. There is a play area with a TV for the kids as well! My first appointment there, the hygenist took great care... read more

Zenowij 

on Wellness

12 years ago

I have gone to this dentist for around 7 years now and unfortunately the service has gone south. My last cleaning felt rushed and my teeth did not feel like they were polished good. I then had some fillings done, which cost enough, then a week later I have pain. Dr. Eby gives no explaination, sits there and looks confused at me. Sends me to an Endodontist for a root canal. A number of the fillings I received from him also had rough edges. He never bothered to make sure the surface was smooth. He always seems very rushed and ... read more

Anonymous 

on Wellness

12 years ago

Did this provider answer all of your questions? Yes Was this provider's staff friendly? Yes Did you leave the office feeling satisfied with your visit? Yes 

Anonymous 

on Wellness

12 years ago

Did this provider answer all of your questions? No, I left confused and frustrated Did this provider thoroughly explain the risks and benefits of your treatment? Yes, they made sure I had all the information I needed to make a decision 

Anonymous 

on Wellness

13 years ago

Was this provider's office clean? It was satisfactory Was the chair you sat in during your dental procedure comfortable? Yes, it was comfortable Does this provider maintain a professional appearance? Yes, he/she looked very professional Do this dentist have a good professional reputation among other dentists? Yes, they are recommended by other dentists Are you going to visit this provider again? Sure 

Anonymous 

on Wellness

13 years ago

Does this provider treat every client equally? Yes, they don't show favoritism Did this provider show attention to detail? Absolutely! They are always very careful and meticulous Is this provider willing to pursue advice from other providers when necessary? Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary 

Anonymous 

on Wellness

13 years ago

Did they follow up with you after your appointment? Yes, they made sure I had everything I needed! Were you able to watch TV during your dental procedure? No, but I was able to read a magazine Does this provider always put the customer first? Absolutely! They have some of the best customer service I have ever seen 

Annoyed with Dr. Eby 

on Wellness

13 years ago

They briefly listened to me, but quickly downplayed everything I said or stopped paying attention. My teeth cleaning felt kind of rushed. I was hoping they would clean them a little better. Their prices were not fair at all. They were extremely overpriced and I felt ripped off. Not ONLY that, but on one occasion, my husband, who hates seeing a dentist altogether, had to have his tooth pulled, and was naturally NOT thrilled about it. He is a big man with tattoos all over him, but just is not fond of the dentist. So, he had hi... read more

Anonymous 

on Wellness

13 years ago

Did your gums bleed excessively after your appointment? Yes, they should have been more gentle Do you feel that you could have received better service somewhere else? Yes, I think I could have gotten better service elsewhere Were you able to relax during your appointment? No, I was on edge Did you notice a foul odor when you arrived at this provider's office? Not at all, their office smelled fantastic! Would you recommend this dentist to others? If I Had To