This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Eby Collision Center
- Body Shops
- Elkhart, IN
About this business
Location details
1175 Parkway Ave, Build D,, Elkhart, IN, 46516, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
0 Star : My Experience Lack of communication during repair and explanation on why ready date was pushed back.
0 Star : My Experience When I first came into contact with you guys, I was told to just drop my car off and then I would be contacted when it was ready to be picked up. I was not expecting that my car would sit for 2 weeks before being started on. I don’t understand why I couldn’t have dropped it off for a day to be assessed, and then bring it back when it was ready to be worked on? The communication from you guys was horrible. Twice I got a text from you guys asking if I wanted to opt in to updates/pictures of my car throug... read more
5 Star : Likely to Recommend 5 Star : Repair Quality 4.5 Star : Customer Service
5 Star : Likely to Recommend 5 Star : Repair Quality 4.5 Star : Customer Service
4.5 Star : Likely to Recommend 4 Star : Repair Quality My trunk is still not functioning properly. Also I had a hood ornament on my car which was broken off and I replaced it at $20, I would like to have the $20 reimbursed. Other than that the car seems to be functioning well and the detail guy did a great job cleaning my car up! 4.5 Star : Customer Service I have been attempting to get in touch with the service department since I picked my car up last Friday, August 1st, to discuss my trunk not working properly and my hood ... read more
5 Star : My Experience I would refer anyone to ford there very kind and understanding people to go to if you ever need anything done to your vehicle I really appreciate them. 5 Star : Likely to Recommend 5 Star : Repair Quality I had a very good experience with Ford Body Shop. If needed I would refer anyone to them very kind people to deal with. 5 Star : Customer Service 5 Star : Returned Clean
0.5 Star : Likely to Recommend Never going to be at your dealership again. I had to touch up because they dinged the opposite side of the car than the side they were repairing. Disgusting how nobody cared to treated my vehicle well or to do the job right the first time 2 Star : Repair Quality Took twice as long to complete the job, had to keep the job extra long because the first time around they didn’t paint correctly. And then when I finally got my car back, they dinged up the other side door and were annoyed when we asked... read more
4.5 Star : Likely to Recommend 4 Star : Repair Quality My trunk is still not functioning properly. Also I had a hood ornament on my car which was broken off and I replaced it at $20, I would like to have the $20 reimbursed. Other than that the car seems to be functioning well and the detail guy did a great job cleaning my car up! 4.5 Star : Customer Service I have been attempting to get in touch with the service department since I picked my car up last Friday, August 1st, to discuss my trunk not working properly and my hood ... read more
5 Star : My Experience
Frequently asked questions about Eby Collision Center
How is Eby Collision Center rated?
Eby Collision Center has a 4.5 star rating with 416 reviews.
When is Eby Collision Center open?
Eby Collision Center is closed now. It will open on Monday at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com