This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
14900 Detroit Ave Suite 206, 14900 Detroit Ave Suite 206, Lakewood, OH, 44107, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Rachel is an amazing colleague and am so happy to have another practice owner to collaborate with right down the street! Her Lakewood office space is modern and comfortable and she has an excellent staff of clinicians to choose from. Highly recommended!
I found this place to be not worth my time. I went to Krista B, who I felt like did not work out for me and made me feel super uncomfortable. I got a new credit card and forgot to update it online until 4 days later, and then she sent me an email pretty much poor shaming me and accusing me of not being able to afford her. With my insurance it was only $25, which I definitely can afford, so it just came off as pretentious. Over one simple mistake that I forgot to correct, she made me feel so low, not like how a "good" counsel... read more
Called to get an appointment. I wanted to know the cost of an appointment and how it would work with my insurance. Person on the phone repeatedly said you have to talk to our benefit specialist, so I kept on trying to move the conversation forward to actually get to the point of scheduling an appointment and then they hung up or I was disconnected. They never called me back, and subsequently no one answered the phone. The onboarding for new patients really needs improved! Thank God I'm too depressed to get angry.
Rachel is an amazing colleague and am so happy to have another practice owner to collaborate with right down the street! Her Lakewood office space is modern and comfortable and she has an excellent staff of clinicians to choose from. Highly recommended!
So, I had 2 cancelations in the entire year 1 in Feb. And 1 in Aug. And they doubled the appointment cost as a cancellation fee? How ridiculous! There is absolutely no excuse for charging more than the cost of the visit for a cancellation. You should not profit on someone's inability to make it to an appointment. I get having a fee, even up to the entire cost of the appointment but to pile that on is shady business. We will not be going back. Be forewarned that if you are busy and sometimes need some flexibility this is not ... read more
Ebb & Flow Counseling, LLC has a 4 star rating with 11 reviews.
Ebb & Flow Counseling, LLC is open now. It will close at 8:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com