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Eau Claire Lawn Equipment

4.7

About this business

Eau Claire Lawn Equipment is one of the most trusted and respected Outdoor Power Equipment dealers in the Mid-West. We are a second generation dealer owned by Tanya and Jason Kistner, with over 25 years in the business. Our main lines are eXmark, Toro, Ventrac, Stihl, and Husqvarna. With eXmark we have been a Turf Star Dealer since 2013 and in 2016 won eXmarks President's Award for outstanding sales and service. With Toro we are a Platinum Premier Elite Dealer, Toro's highest standing for dealers. We have also been a Toro Su... read more

Location details

2612 S Hastings Way, Eau Claire, WI, 54701, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.7348 reviews
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David Manthey's profile image
David Manthey 
4 years ago

Purchased a new head for my trimmer the sales guy said if it didn’t work or wasn’t right to bring it back and he would exchange it. Took it home tried to use it didn’t work so I took it back. They said that they can’t take it back because it is now used. How am I supposed to know if it’s going to work or not if I don’t try it out? Then he proceeded to insult me by telling me I don’t know how to wind the line. I’ve been using trimmers for over 30 years. Don’t waste your time or money hear. Avoid this place like the plague. 

Steve Youngblood's profile image
Steve Youngblood 
recommend  Recommended
5 years ago

I gave this business a positive review after purchasing a snowblower a few years ago. This is a follow up -- I've been going here for parts and service for a number of years now, and I don't think I've ever been disappointed with service, pricing or inventory. I wouldn't hesitate recommending this place to anyone looking for lawn equipment, parts and service. 

Patrice Hicks's profile image
Patrice Hicks 
5 years ago

We purchased an $1100 Toro lawnmower and the machine wasn’t prepped and no one bothered to take the time to show my daughter and I anything about the mower when we picked it up. It was almost like they felt they did me a favor for allowing us to buy the machine from them. We have purchased a Stihl lawnblower and a Stihl power washer at Tri-State Bobcat in Hudson. Will buy all of our lawn machinery there in the future. I’m truly sorry that I bought anything at Eau Claire Lawn Equipment and certainly will never again. I will n... read more

Jo Ann Smith's profile image
Jo Ann Smith 
5 years ago

Listen to customer and not deny that something was bought there. Everyone that comes in does not know the name of part. When only one part goes on the mower say the customer asked for other than they did. Improve customer service. Lost a customer. 

Dennis Kyle's profile image
Dennis Kyle 
5 years ago

Better customer service. Don't send a customer away telling them the part they seek does not exist, when indeed they have it in stock. They just don't know how to help the customer describe what is needed. 

Jim Kroehn's profile image
Jim Kroehn 
recommend  Recommended
6 years ago

Super quick turn around on my snow blower! It’s a vintage machine. Dropped it off on Friday afternoon and and they called on Monday and said it was ready! Used it tonight and ran great! Thanks EC Lawn Equipment! 

Dori M. Pulse's profile image
Dori M. Pulse 
7 years ago

My Eau Claire Journal interview resulted from exceptional customer service at the front desk...I had to know the rest of the story! 

Jon Stelter's profile image
Jon Stelter 
8 years ago

Big thanks to Eau Claire lawn equipment they fixed my new mower very fast. 

Ashley Lynn's profile image
Ashley Lynn 
9 years ago

They always take the time to look up parts for me. Being a girl, I'm clueless to what I need. All they need is the make, model and year and the part was found!! Thanks for your great customer service! 

Frequently asked questions about Eau Claire Lawn Equipment

How is Eau Claire Lawn Equipment rated?

Eau Claire Lawn Equipment has a 4.7 star rating with 348 reviews. 

When is Eau Claire Lawn Equipment open?

Eau Claire Lawn Equipment is closed now. It will open on Monday at 7:30 a.m. 

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