EATON Detroit Spring Inc.

Kevin E. 

on Birdeye

2 months ago

The worst company I have ever dealt with in 40 years of business. Kevin Eastwood Executive Motor Works  

Cliff N. 

on Birdeye

9 months ago

if trying to chang ride height. talk to them first. ididn,t and the results were not what i wanted. after talking to william he steered me in the right direction. now happy with the results. and the ride quqlity is great! 

BehaviorDoctor 

on Birdeye

10 months ago

Not a company anyone should deal with. They sent springs for the rear of my car that had it sitting way to high, both visually and according to shop manual specs. They insisted they were correct but offered to "custom" make shorter ones. I had to pay shipping of about $50, three times. Once for the initial pair, once to return them and once for the "custom" ones. I was told the "custom' ones would normally cost more, but they would not hit me with this extra charge. But they did. The refund they issued on the first se... read more

Dick S. 

on Birdeye

a year ago

Worst company I ever dealt with. Got the run around for seven months trying to get my parts. Finally got them after getting overcharged for the shipping. Parts were not for my car. When contacting them about it they said the parts were correct for my application. I guess they know more about my car from their office than I do. What a joke of a company. They never did make it right and I was out $245. Beware if you choose to buy anything from these crooks. 

Michael I. 

on Birdeye

3 years ago

Extremely rude female customer service. I ordered a set of 2" lift springs for front and back of my Grand Marquis. I was up to $730 worth of springs and isolators, and when asking about the shocks, I wasn't sure their KYB's would work with my application. I asked for the KYB part number, and the woman said she wouldn't give it to me unless I bought them from her. I joked with her that I might or might not buy the shocks if they were off road quality, but what I was doing was spending $730 worth of springs from her, and p... read more

Larry A. 

on Birdeye

3 years ago

I called to order springs for my car a female employee was not qualified to order them. I ask twice to speak to someone else she just run her mouth more. Very rude! Just wanted to know what I am doing with the car? None of her business! I call back and get Mike, I told him front coils 1 inch higher then stock and rear one leaf and 1 inch higher then stock. No Problem, But was going to defend the female to the end and was a loud mouth moron himself. No one should have to go through this to give them a order! I would not use t... read more