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Easy Rest Adjustable Sleep Systems

1.6

About this business

Contour Adjustable Bed offers platinum and premier mattresses that feature polyester fiber pads and heavy-duty envelope style zippers. Its beds have coil inner spring units with foams. The company is a member of the Association of Contour Adjustable Bed Distributors. It operates manufacturing facilities that offer hospital beds and dental chairs. Contour Adjustable Bed has sold more than 600,000 beds and offers benefits on the usage of sleep systems. Its sleep systems feature wireless electronic hand controllers, steel frame... read more

Location details

1401 S. Edgewood Street, Arbutus, MD, 21227, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.6124 reviews
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Cameron F's profile image
Cameron F 
a year ago

Easy rest is the best bed I've ever slept in . It's like being on a cloud. The beds many different adjustments make it perfect for my back problems that seem to change from top to bottom all the time. The free pillow I got is crazy how cool it stays all the time. I give them 10 stars if I could 

Lawrrance P's profile image
Lawrrance P 
a year ago

Company is a RIP OFF. THE BED IS HARD AS A ROCK. DO NOT BUY THEY SCAM OLDER PEOPLE. GO TO A LOCAL BED PLACE TO BUY WHERE YOU CAN TRY THE BED FIRST. STAY AWAY 

Karen B's profile image
Karen B 
a year ago

I am on the DO NOT CALL List. Every 4 months I get cycles of calls SEVERAL TIMES A DAY from them. I tell them NOT TO CALL and yet they continue. I HATE THIS COMPANY!!! 

gail k's profile image
gail k 
a year ago

My mom purchased this bed for me in 2015 after my second back surgery and I have to say I am very satisfied with the bed itself, and after adding a topper, I feel like I am sleeping on a cloud! The mattresses' (2 twin xl) have held up very well, and because my husband and I have different mattress preferences, we were provided with a "soft" and a "firm" side. We have followed the mattress rotation instructions, as well as the foam inside the zipper rotation, and after 7 years I have no complaints about the bed itself. MY ISS... read more

daniel m's profile image
daniel m 
2 years ago

Poor customer service, does not live up to the "promises" they give, every time I call they say the same thing. Wait 90 days and it will be magic! I have never had to wait 90 days for a bed to work. They sell a shoddy product at a despicable price and they rip off hard working people just to make a quick buck. They should be shut down!!!! I am telling everyone I know and blasting on social media that they have unscrupulous business practices and to avoid them!!!! I would give negative stars if I could. I cinderblock pillow a... read more

David W's profile image
David W 
2 years ago

Easy rest is more of a scam then a legitimately company. I purchased an easy Rest mattress from Easy Rest on 11-09-2020 since that period of time the massage actuator has gone out twice. Parts come under a lifetime warranty but each time the actuator goes out the company charge me 300.00 dollars to replace the part. They want to let me replace the part because their excuse is only their technician are authorized to install the parts, and for that reason they refuse to send me the replacement part. 

Business response:

Easy Rest Sleep System's motors do come with a lifetime warranty so there is no charge for the actual part and our warranty clearly states that Easy Rest will repair or replace at the prevailing labor rates. Also, our warranty states, "This Warranty does not apply to any motor subject to customer misuse, damage in transit or handling after initial delivery, unauthorized repair or burning." This is why sending a part can effects the warranty if install incorrectly. Based on Mr. ****'s request we could send the part as long as... read more

Victoria E's profile image
Victoria E 
2 years ago

I'm nervous. they gave me three days to get out of my contract and then you only get the bed the bed was trouble I mean awful called them and the guy I talk to was horrible! I'm 63 years old and I think they took advantage of me so now I have to pay 8000+ and it is also going to affect my credit if I don't pay! Please don't fall for the free pillow 

Freida Y's profile image
Freida Y 
3 years ago

I called this company about the bed bug issue that I have been having since 2021 after buying this Easy Rest Bed. I have been getting ate up every night since I got this bed. I spoke with the manager named Jeff today that had absolutely NO compassion for me. The only thing he said to me was there was no way that this bed was sold to me with bed bugs because all of their beds are wrapped in plastic. I assured him that the delivery guys brought this bed out of the truck unwrapped. P.S. I called and complained about the free sw... read more

Business response:

Ms. ****** I am sorry you felt our customer service rep had no compassion for your bed bug issue. You received your bed 2/4/2020 and you just called 3/17/2022 regarding bed bugs. I am sorry you are dealing with that issue, but bed bugs would have appear must sooner than 2 years later. Bed Bugs don't just come into homes in beds. They can come from other infested areas or from used furniture. They can hitch a ride in luggage, purses, backpacks, or other items placed on soft or upholstered surfaces. They can travel between roo... read more

Deb B's profile image
Deb B 
3 years ago

I don't like the bed. I stopped payment of $5500.00, put $500.00 down. They will not give me the down payment back. If I hadn't done the stop payment I would have been out $6000.00. BYER BEWARE 

Frequently asked questions about Easy Rest Adjustable Sleep Systems

How is Easy Rest Adjustable Sleep Systems rated?

Easy Rest Adjustable Sleep Systems has a 1.6 star rating with 124 reviews. 

When is Easy Rest Adjustable Sleep Systems open?

Easy Rest Adjustable Sleep Systems is closed now. It will open at 9:00 a.m. 

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