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11525a Stonehollow Dr, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was disappointed with both the ordering experience and the customer service resolution. I ordered a canvas print expecting the image to wrap around the edges, as it had on a previous order placed using the same process. Instead, the canvas arrived with a white border on all four sides. The website’s preview did not make it clear that this would be the final result, leaving no reliable way to verify how the finished canvas would actually look before submitting the order. When I contacted customer service, I was told the pri... read more
Ordered a large, custom printed canvas in a frame. Process was easy from start to finish and it arrived a day earlier than projected. The quality was great and I am very happy with how it turned out. I docked 1-star for the packaging job. The frame was protected well but their was minimal protection of the actual canvas. UPS did a number on the box and I was quite worried that the canvas would be damaged as I opened it and saw there was no protection for it. Thankfully, it was not damaged.
I was a little weary of getting these canvas prints done because of some of the negative reviews. I couldn’t pass up the price so I went ahead and tried them out anyway. They arrived 5 days later and we couldn’t be happier! We ordered two 16x20, one 20x16 & one 14x11. They were as clear as I would have expected and just what we were looking for especially at this price. We will definitely order more!
Sent me the wrong product. Got an AI response to my email. They have been slower then you could possibly imagine to get me my order. Been about a month now on a "rushed order". The part of my order i have received, a metal print, is poor quality at best. Not expecting much from the acrylic print I ordered but I atleast expect to receive what I paid for. They dont care about the customer at all. Dont expect good products or good service.
They print and ship. I still have not received a clear answer how to get the design I ordered. Preview tool on website shows a bleed over edge. What I received is a mirrored edge. There is no option for bleed over, only black, gray, white or mirrored edging. Customer service keeps telling me yes they can do bleed over, but online preview and advertised canvas prints all show bleed over, not mirrored edges. One my the pics shows their preview tool on website, the other pics is what I actually received. It screwed up all of my... read more
Easy Canvas Prints has a 3.8 star rating with 286 reviews.
Easy Canvas Prints is open now. It will close at 6:00 p.m.
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