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Eastgate Chrysler Jeep Dodge Ram Service Center

4.7

About this business

Location details

500 Shadeland Ave, Indianapolis, IN, 46219, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 1:00 p.m.
SunClosed
4.7355 reviews
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Amoni Kinnard's profile image
Amoni Kinnard 
a month ago

I’m disappointed with how my experience was handled at Eastgate. I came prepared with all documentation, completed the credit application, clarified my down payment, and was fully transparent about my open loan and the Progressive settlement. Despite doing everything asked of me, I was given inconsistent information, poor communication, and ultimately denied without any clear explanation. I was told a vehicle was available, only to be informed later that it “sold today,” and there was no follow‑through on the application the... read more

melinda johnson's profile image
melinda johnson 
5 months ago

The service was awesome. They are very helpful and caring people. I made my appointment with the cashier that has the best customer service I have experienced in a long time. Call them they are A-1 They really Care 

Whatever Nie Nie's profile image
Whatever Nie Nie 
7 months ago

I’ve been a loyal customer of Eastgate Dodge for years, bringing multiple cars here for service, but my most recent experience was a major disappointment. I specifically told them they could take their time on my vehicle however, I wasn’t expecting it to sit there for over 2 ½ weeks with no updates or communication. I was told a technician had been assigned, but the work was never even started. When I went in to finally pick up my car, it took over 30 minutes for staff to even locate it. The only person who tried to help was... read more

Brandon Letosky's profile image
Brandon Letosky 
a year ago

I have only great things to say about this dealership. I worked with Alex and he got me set up in a nice red jeep wrangler. Super knowledgeable and very easy to work with. I came from out of state and everyone here made it super easy and we're some of the kindest people I've met! Great place and would highly recommend!! 

Jim Poole's profile image
Jim Poole 
a year ago

I had a cruise control switch replaced on the steering wheel. As a result, several other functions no longer work. Dealership will not call me back over this issue! 

Frequently asked questions about Eastgate Chrysler Jeep Dodge Ram Service Center

How is Eastgate Chrysler Jeep Dodge Ram Service Center rated?

Eastgate Chrysler Jeep Dodge Ram Service Center has a 4.7 star rating with 355 reviews. 

When is Eastgate Chrysler Jeep Dodge Ram Service Center open?

Eastgate Chrysler Jeep Dodge Ram Service Center is open now. It will close at 6:00 p.m. 

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