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East Bay Advanced Care (EBAC)
- Oakland, CA
About this business
People living with HIV and AIDS can find hands-on support, medical treatments, complementary therapies, and educational services at the Alta Bates Summit East Bay AIDS Center (EBAC). Our program is led by a multidisciplinary team of caring professionals, offering you comprehensive services throughout the continuum of HIV disease. Services Available24-hour availability of the EBAC primary care physician Access to clinical trials Advice from expert nursing staff via telephone during operating hours Aerosolized Pentamidine admi... read more
Location details
3100 Summit St 2nd Floor, Oakland, CA, 94609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
VERY rude receptionist. She hung up when I asked for her name and yelled at me when I was inquiring about appointments. Never experienced such treatment from a doctors office. There is a review that speaks about the same rude treatment, it was definitely the same woman.
I have always received excellent, thorough, thoughtful and compassionate Care at EBAC.
Receptionist who answered the phone on Monday February 3 at 1:52 pm was extremely rude, nasty, and unprofessional. She had a HORRIBLE attitude for no reason. The only thing i asked was to schedule a new appointment. She needs to be popped in her mouth and then fired. I would never go here for medical help if this is the interaction I get on the phone. It was a Black lady but she did not give her name. You work in healthcare so you need to fix you attitude and the way you speak to people especially when patients are nothing b... read more
I stared with EBAC back in 2005 when it was in Berkeley through September 2024. I have experienced their help and support for 19 years. They are excellent. Dr. Jeff Burack saved my life multiple times and is one of the most caring doctors I have ever used. The staff from top to bottom is excellent, empathetic, caring. and knowledgeable. I have moved across the country and will terribly miss the clinic and staff. They are truly dedicated to their patients and the HIV/AIDS area of medicine. I trusted them with my life, body, a... read more
I was happy with the care for the 20 years I was a patient, but honestly since moving over to Kaiser Oakland, I’ve found everything at Kaiser better, the doctors, the other professional staff, the office staff, the prescriptions and communications systems, and the insurance coverage.
Frequently asked questions about East Bay Advanced Care (EBAC)
How is East Bay Advanced Care (EBAC) rated?
East Bay Advanced Care (EBAC) has a 3 star rating with 10 reviews.
When is East Bay Advanced Care (EBAC) open?
East Bay Advanced Care (EBAC) is closed now. It will open at 9:00 a.m.
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