This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Earl's Heating & Air Conditioning
- Heating & Air Conditioning/HVAC
- Schererville, IN
About this business
Specialties: Call today to learn more about the Trane heating, air conditioning and air filtration products provided by this independent Trane Comfort Specialist™ dealer Established in 1975. Earl Christensen started Earl's Heating & Air Conditioning in 1975. Soon after starting the new business on 61st Avenue in Hobart, Earl brought on sons, Dave and Ken in 1976. Earl worked full time for 11 more years and then semi-retired in 1988 at the age of 65 leaving the business to Son Ken Christensen.Ken runs the business and a... read more
Location details
5050 W 81st Ave, Schererville, IN, 46375, United States
Get directions
I had Earls install a new furnace two years ago. The cost was over $10,000 for a Trane furnace and a/c. My basement flooded during the heavy flooding in September and now my furnace is completely ruined. Huge waste of money. Do NOT buy new furnace models that rely on electrical boards to operate, especially if there is a possibility for flooding. My other furnace repair person cant get parts, either. So, now I own an expensive box. The parts woman from Earls called today and told me in a ***** voice it would be cheaper to ju... read more
Business response:
To Whom it may concern, On November 1st 2023 ************** went to the home of current customer *****************************. Technician found that the basement had flooded with 30 of water covering all electronic components of the furnace and water heater. Current furnace is 34 in height. Our trained and certified service technician informed ************************ that Trane manufacturer warranty does not cover flood damage. Per recommendations for ******************************************* (GAMA) we recommend replac... read more
Estimator comes out to for a replacement cost estimate for a furnace/AC combo. She tells me r22 is no longer available. Told her I have universal certification and r22 is very much available. So instead of just admitting she was lying she says there are replacements for r22. I said I know, there are several drops in for r22, maybe 6. She say but we do t use them. Of course you dont, you tell people r22 is no longer available and rip out their systems and replace it with r420a for a very high price. And starting in **** youll... read more
We had been a previous customer and had them come out to do a check up on our geothermal AC. Replaced a part and said everything was good to go. Then when it actually got hot, our AC stopped working and they REFUSED to come out even though its 90 outside and 80+ in our house. Said they're booked for 3 weeks, did not offer any after hours call or anything to squeeze us in for an emergency call. Told them they lost our business since we could not count on them when we actually need them. What kind of crooked careless AC compan... read more
This has been our experience with this company long story short. We purchased a furnace, humidifier, and AC from ****** about two years ago. Unfortunately, we have had nothing but problems since that point. -We were misled into purchasing a more expensive humidifier than we realized. The monthly operating cost was astronomical so we do not even use it anymore even though we paid about $1,400 for it. Since it was installed, we have had a tech person out at least twice to repair it. -Our furnace has had issues since we purchas... read more
Business response:
Dear Mr. *********, At Earls Heating & Air Conditioning, we take full responsibility when someone is disappointed with our company and customer service. We have now involved our company owner. We will be calling you today to schedule an appointment , at your earliest convenience, with our company owner and Operations Manager. Our value statement is to "Do the right thing" because it is all a matter of pride for us. Those aren't just written words for us, but details in action for every interaction with our customers. Thank y... read more
Frequently asked questions about Earl's Heating & Air Conditioning
How is Earl's Heating & Air Conditioning rated?
Earl's Heating & Air Conditioning has a 4.8 star rating with 935 reviews.
When is Earl's Heating & Air Conditioning open?
Earl's Heating & Air Conditioning is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com